Senior Manager, Project Management (Medicare)

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

At Aetna, we are committed to helping our members achieve their best health in an affordable, convenient and comprehensive manner. Group Retiree Solutions (GRS) is a core component of the Aetna Medicare Organization. Our vision is to develop an industry-leading group retiree health care business by delivering unrivaled value to our plan sponsors and members alike. We aspire to provide personalized, member-centric care that treats retirees like human beings during a sensitive chapter in their lives. We work as a strategic partner that is uniquely committed to helping our clients reach their benefit goals. Imagination, innovation, accountability and teamwork, with an emphasis on structure and process, drive us to deliver unparalleled results.

We are seeking a Senior Manager, Project Management to join our Strategy, Product and Operations team. The Senior Manager is responsible for leading and supporting multiple, large-scale projects including coordination, planning, development, implementation and execution efforts. This colleague will have primary accountability for collaborating with cross-functional teams to ensure seamless communication and coordination between sales, account management, sales support and other key business areas throughout the new business and renewal sales cycles. Other essential components of this role anticipating business and resource needs, setting priorities, establishing accountabilities, identifying and assessing risks and issues, adhering to timelines as well as executing and ensuring documentation is clear and concise. The ideal candidate will be able to work independently to identify requirements, research and resolve barriers to progress and influence team members to work with urgency.

In this role, you'll make an impact by:

Acting as a subject matter expert for GRS, utilizing functional and working knowledge of business priorities to deliver on expected results

Streamlining and optimizing sales processes to enhance efficiency and effectiveness by implementing tools, methodologies and best practices to support the sales, account management and sales support teams in closing and / or renewing deals

Serving in an agile and highly collaborative manner in order to drive change that results in delivery of best-in-class proposal responses which satisfy both business and potential client needs

Supporting the development of proposal strategies that focus on understanding individual clients’ needs, defining the value proposition, identifying key selling points and determining the most relevant approach for crafting responses for crafting each proposal

Recommending appropriate actions, strategies and / or alternative courses of action to meet business needs

Generating ideas while working cross-functionally to bring innovative solutions and initiatives to the forefront

Overseeing cross-functional project / tactical plan creation, execution and creating alignment / synergy

Developing actionable insights derived from project management tools, data analysis and stakeholder feedback to drive improvement opportunities

Leading initiatives to establish and maintain a comprehensive understanding of internal and external influences and competitive pressures to develop and enhance opportunities

Identifying and elevating gaps / risks in processes, solutions, initiatives, etc. to challenge and guide others to develop and implement enhancements

Mobilizing cross-functional support required to achieve business objectives, including areas of tactical and strategic support

Ensuring the end-state of assigned projects and initiatives meet desired business objectives and that all stakeholder deliverables and due dates are met

Working across the business to inform, solicit input and implement solutions

Acting as a direct extension of the GRS Sales Support and Operations team

Key responsibilities:

Lead the new business sales and renewal sales governance process ensuring all requirements are met and necessary approvals secured

Store and maintain all documented approvals obtained through the sales and renewal process

Participate in each round of proposal field review to ensure delivery of compelling proposals that address customer needs and requirements

Allocate accountability by assigning clear responsibilities and expectations to team members to ensure accurate and timely execution

Coordinate working sessions and collaborate with multiple departments

Foster cross-functional collaboration and coordination to achieve set goals and objectives

Adapt project management methodologies and best practices to meet the unique needs of each project and ensure efficient and effective project delivery

Advise project teams and stakeholders on project management principles, practices and approaches to enhance project outcomes and mitigate risks

Apply highly-developed project management skills to effectively plan, execute and monitor complex projects to ensure alignment with organizational objectives

Oversee project deliverables, milestones and timelines to ensure timely and accurate project completion, providing guidance and support to project teams as needed

Establish deep working relationships with business partners at all levels

Plan, monitor execute and oversee special projects through completion as assigned

Required Qualifications

7+ years' experience in project / program management, sales support and operations, RFP / RFR / RFQ / RFI delivery, business planning; preferably within the healthcare or insurance industry

Experience producing results by working within established timeframes, deadlines and understanding next steps

Strong verbal and written communication, interpersonal, problem resolution and critical thinking skills

Proven ability to influence and collaborate with business partners at all levels

Experience presenting to audiences at all levels in an open and transparent way that quickly builds trust and respect

Highly motivated self-starter with a growth mindset

Confidence and courage to work independently, execute priorities, identify and initiate improvements without requiring step-by-step direction

Preferred Qualifications

Advanced Medicare and / or Medicare Advantage background

Internal and / or external healthcare consulting experience

PMP certification

Education

Bachelor's Degree required

Advanced Degree preferred

Pay Range

The typical pay range for this role is:

$67,900.00 - $182,549.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit

We anticipate the application window for this opening will close on: 05/24/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.