Emergency Communications Officer - Dispatcher

This position is eligible for a total new hire incentive of $500*. A new employee can earn a $500 new hire retention incentive after 6 months of successful employment with the City.

rnThis position is responsible for participating in departmental communications operations, including responding to emergency calls for service.rnMAJOR DUTIESrnrnOperates a two-way radio to communicate with field personnel; dispatches officers; connects multiple agencies; monitors officers during calls; responds to emergencies; documents calls.rnResponds to 911 calls; determines nature of emergency; prioritizes multiple needs; dispatches appropriate responders.rnProvides information to officers in the field; researches computerized databases.rnAnswers non-emergency calls; provides information and assistance; transfers to appropriate personnel.rnEnters and maintains warrant and other information reported to terminal agencies; validates warrants; recalls warrants as directed.rnTrains for and responds appropriately to natural and man-made disasters.rnRestores computerized systems following power outages.rnAssists in maintaining current list of employee contact information.rnMonitors surveillance cameras and security doors.rnMonitors and responds to weather emergencies.rnMonitors inmate arrest status and coordinates commitments and releases with courts.rnAbility to provide credible testimony in municipal, state and federal court.rnPerforms related duties.rnrnKNOWLEDGE PREFERRED BY THE POSITIONrnrnKnowledge of enhanced 911 system operations.rnKnowledge of emergency telephone and radio communications procedures.rnKnowledge of the operation of telephone, radio and CAD systems.rnKnowledge of computers and job related software programs.rnKnowledge of city streets and geography.rnKnowledge of law enforcement terminology.rnSkill in the analysis of problems and the development and implementation of solutions.rnSkill in the response to emergency situations.rnSkill in the preparation of clear and precise administrative reports.rnSkill in oral and written communication.rnrnMINIMUM QUALIFICATIONSrnrnHigh school diploma or GEDrnKnowledge and level of competency commonly associated with completion of specialized training in the field of work, in addition to basic skills typically associated with a high school education.rnSufficient experience to understand the basic principles relevant to the major duties of the position.rnPossession of or ability to readily obtain MULES/NCIC certification.rnSufficient typing skills.rnrnThe City of O'Fallon is an Equal Opportunity Employer and participates in E-Verify

Full Time