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New Patient Coordinator (Merrillville)

Company:
Orthodontic Experts Ltd
Location:
Merrillville, IN, 46411
Posted:
May 20, 2025
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Description:

Job Type

Full-time

Description

Join Our Team as a New Patient Coordinator- Grow into an Orthodontic assistant!

Are you looking to start an exciting career in the dental field and work for a company that offers patient focused care? We are searching for friendly and organized people who have the motivation to learn new career skills. Join our team with the incredible opportunity to train and transition into an Orthodontic Assistant!

Orthodontic Experts is dedicated to quality care and orthodontic excellence, we are a

community committed to making a difference in the lives of our patients through accountability, transparency and teamwork. We currently have 28 offices in the greater Chicagoland area, Wisconsin and Indiana.

Job Description:

You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient. You will work closely with a supportive team that will foster your growth and provide you with hands-on experience and on-the-job training to help you transition into an orthodontic assistant.

Duties include but are not limited to:

Taking clear x-rays.

Taking clear photos.

Taking accurate scans for retainers.

Assisting in sterilizing equipment.

Maintaining clean working environment (not limited to picture & X-ray area).

Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a "warm hand-off" to the TC.

Assist in meeting and/or exceeding monthly and annual clinic goals.

Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.

In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.

Participating and learning from on-the-job training for Orthodontic Assistant work.

Participate in Marketing Events

Other tasks as assigned. Requirements

High School Diploma/ GED

New Patient Coordinators should have the ability to work independently, and in a team setting.

Computer skills

New Patient Coordinators should have the ability to travel & transport self to other practice locations. Working Hours/ Location:

Monday - Wednesday 8:45am - 5:00pm

Thursday & Friday 6:45am - 3:00pm

Saturday: 7:45am-1:00pm

2 Saturdays per month

Two 9:30am to 6:00pm shifts per month

Full-time

Rate of pay - $16.00 hourly

Travel availability to Homewood and Burbank

Upon successful transition into an Orthodontic Assistant role, pay will increase to $17.50 Benefits (for our full-time employees):

Paid Training

Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)

Clinical Bonuses

Paid Time Off

Holiday Pay

Medical, Dental, Vision, and Life Insurance

Accident Insurance

Short-Term Disability

Long-Term Disability

Employee Assistance Program

Health Savings Account

Dependent Care Account

401(k) and matching

Pet Insurance

Tuition Assistance Program

Identity Theft Protection

MetLife MetLaw Legal Insurance

Transit Reimbursement - Commuter Account

Free and discounted Orthodontic Treatments

Salary Description

Pay: $16.00 per hour

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