Product Manager

The Product Manager is responsible for managing the introduction and full lifecycle of new electronic payment and point-of-sale (POS) hardware products within the United States. This role serves as a liaison between the Field Sales team-representing end-users (merchants)-and the corporate Product Management and R&D teams based overseas. The Product Manager will translate customer needs into actionable product requirements and ensure those requirements are successfully implemented. Additional responsibilities include launching products in the U.S. market, supporting sales efforts, conducting competitive product analysis, and continuously refining hardware solutions to meet customer expectations. This is a high-impact role within a dynamic organization, requiring a versatile professional capable of influencing product strategy and enhancing product functionality and supportability.

Supervisory Responsibilities:

None Duties/Responsibilities:

Identify customer needs and market opportunities.

Define hardware product vision and strategy.

Manage successful product launches.

Drive product growth and adoption.

Oversee the complete U.S. product lifecycle from development to phase-out.

Serve as a product expert and sales support resource.

Recognize and communicate sales opportunities to the Sales team.

Contribute to the overall growth and profitability of the organization.

Participate in ad hoc projects and perform other duties as assigned. Required Skills/Abilities:

Excellent verbal and written communication skills.

Ability to manage multiple priorities.

Strong organizational and interpersonal abilities.

Attention to detail and high efficiency.

Proficient in project coordination and management.

Competent in Windows-based computer applications.

Willingness to travel as needed across locations. Education and Experience:

Bachelor's degree in business, marketing, or a related field preferred.

3-5 years of experience in Product Management or Product Marketing, ideally in retail technology, electronic payments, POS, or related industries.