Human Resource Generalist

We’re looking for motivated, engaged people to help make everyone’s journeys better.Responsible for serving as a business partner to supervisors, department managers and the General Manager for the flight kitchen.

Annual Hiring Range/Hourly Rate:

$52k - $91k Per Year

Benefits

Paid time off

401k, with company match

Company sponsored life insurance

Medical, dental, vision plans

Voluntary short-term/long-term disability insurance

Voluntary life, accident, and hospital plans

Employee Assistance Program

Commuter benefits

Employee Discounts

Free hot healthy meals for unit operations roles

Main Duties and Responsibilities:

Partners with various levels of management to understand business objectives and identify corresponding human resource needs; implements strategies to support various business objectives and improve programs to support employee retention

Helps drive division-wide human resources strategy, programs and processes into the unit

Partners with operations and training functions to identify training needs and provide input on training approaches and content

Partners with operations to identify and understand workforce needs; may be responsible for recruiting union hourly employees and for assisting with recruitment for exempt and non-exempt positions

May serve as the primary employee and labor relations point of contact to mediate and resolve employee disputes and union grievances

Provides counseling/training for unit management in the areas of labor/employee relations, EEO, affirmative action and discrimination

Provides policy interpretation and ensures accurate and consistent application of all company policies and procedures, and related local, state and federal laws, and applicable collective bargaining agreement(s)

May be responsible for delivering orientation and other training programs as needed

Ensures that weekly, monthly and ad-hoc reports are completed accurately and in a timely manner

Receives and responds to employment-related claims from various government or public agencies; recommends settlement or defense based on actual investigation of facts

Accomplishes human resources and organization mission by completing related results as needed

Qualifications

Education:

Bachelor’s Degree is required

Work Experience:

At least 2 years of experience in human resources generalist role is required

Experience working in transportation, hospitality, manufacturing or food service environment highly desirable

Technical Skills: (Certification, Licenses and Registration)

Must have strong computer skills using Microsoft Office products including Excel

Ability to work in a fast paced, deadline driven environment

Must have strong and effective leadership skills, and the ability to successfully manage a large staff

Current or previous labor relations experience

Strong organizational, analytical and leadership skills required

Multi-lingual skills preferred

Demonstrated knowledge of state and federal employment law

Effective relationship building and business partnering

Cross-functional collaboration

Talent acquisition

Analysis

Prioritizing multiple projects/tasks

Working independently

Candidate must have strong interpersonal skills, and be highly organized, action oriented and collaborative

Must also have proficiency in all areas of EEO/Tile VII compliance including expertise in investigating and formally responding to Title VII charges

Must be innovative in making changes to the operation as needed to further improve the work environment and unit performance

PHR is a plus

Language / Communication Skills:

Excellent oral and written communication skills

Bilingual (English / Spanish) preferred

Job Dimensions

Geographic Responsibility: Unit

Type of Employment: Full-time

Travel %: Up to 10%

Exemption Classification: Exempt

Internal Relationships: Employees at all levels of the organization

External Relationships: n/a

Work Environment / Requirements of the Job:

Regularly, stands, bends, lifts, and moves intermittently during shifts of 10+ hours

In a normal production kitchen facility there may be physical discomfort due to temperature and noise

Must be able to lift, push, pull and move product, equipment, supplies, etc., in excess of twenty-five (25) pounds

A rotating schedule of over 55 hours per week is typical

Budget / Revenue Responsibility: (Local Currency)

Organization Structure

Direct Line Manager (Title): Sr Mgr, HR or Dir, HR

Dotted Line Manager (Title, if applicable): n/a

Number of Direct Reports: n/a

Number of Dotted Line Reports: n/a

Estimated Total Size of Team: 2-3

gategroup Competencies Required to be Successful in the Job:

Thinking – Information Search and analysis & problem resolution skills

Engaging – Understanding others, Team Leadership and Developing People

Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively

Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

Demonstrated Values to be Successful in the Position

Employees at Gategroup are expected to live our Values of Excellence, Passion, Responsibility and Respect. To demonstrate these Values, we expect to observe the following from everyone:

Excellence

We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires.

We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves.

Passion

Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care.

We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.

Responsibility

We care about what we do, and we understand the impact we have on others and the planet.

We always look out for each other –creating a safe workplace environment is everyone’s responsibility.

Respect

Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals.

We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup.

Application Closure Statement

To be considered for this position, please submit your application by 04/29/2025 (7 Days from entering Requisition)

Evergreen Language (Delete if not Evergreen req)

We are accepting applications for this position on an ongoing basis.

The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. gategroup reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Candidates may be required to go through pre-employment drug screen, criminal check and/or airport fingerprinting.

gategroup - an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.

We anticipate that this job will close on:05/26/2025

For California Residents, please click here to view our California privacy notice.

If you want to be part of a team that helps make travel and culinary memories, join us!

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