Management and Program Analyst

Summary

The FSI Registrar is seeking a talented and motivated Management and Program Analyst (GS-0343-12) to join our dynamic team. Enjoy a business casual office environment on the historically significant and picturesque training campus in Arlington, Virginia.

This job is open to

Clarification from the agency

CTAP only

Duties

Oversee and manage the admission of students and enrollment process for various training programs.

Draft and implement policies to enhance the efficiency and effectiveness of FSI’s operations.

Conduct analyses of workflows to identify areas for improvement and optimization.

Ensure the accuracy and integrity of data within the FSI’s systems.

Deliver training for updates/changes in the Student Information System and/or program, operations, and service delivery.

Requirements

Conditions of Employment

U.S. Citizenship is required.

Incumbent will be subject to random drug testing.

Must be able to obtain and maintain a Secret security clearance.

Qualifications

Applicants must meet all the required qualification requirements described below by the closing date of this announcement.

NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.

Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.

Applicants must have 1 year of specialized experience equivalent to the GS-11 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following:

Experience in managing complex training programs to support the Registrar office operations, including receipt, processing, reporting, and maintaining records of training requests/enrollments.

Experience detecting and analyzing inefficiencies or problems, recommend improvements, updates Standard Operating Procedures, and implements approved recommendations.

Experience coordinating activities related to management, collection, and reporting of personnel and fiscal data.

Experience developing and analyzing customer service indicators to improve program effectiveness.

Experience generating reports in support of training operations and quality control.

There is no substitute of education for specialized experience for the GS-12 position.

Education

Education requirements do not apply to this vacancy announcement.

Additional information

For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at or .

If eligible, situational telework agreements may be permitted with supervisory approval.

Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, a review of your will be conducted and compared against your responses to the assessment questions to determine if you are qualified for this job. Note: Responses to questions that are not fully supported by the information in your resume may result in adjustments to your rating.

Applicants who meet the minimum qualification requirements, as described in the “Qualifications” section of this announcement, will be assigned a score between 70 and 100. The assessment is used to measure the degree in which your background matches the competencies (knowledge, skills, and abilities) required for this position. Your qualifications will be evaluated on the following competencies:

Ability to think strategically.

Knowledge of project tools and techniques.

Ability to communicate effectively in writing

Ability to read, interpret and apply standard operating procedures (SOP's).

Agency must be rated "Well Qualified" for the position and earn a score of at least 85 (when applicants are rated in a range of 70 to 100) to receive consideration for selection priority. Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview.

You may for this vacancy.

Required Documents

All required documents listed below, that are applicable to you, must be submitted to our automated system by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.

1. Resume showing relevant work/volunteer experience, education and training. Include the start and end dates (from month/year to month/year) and the number of hours per week worked/volunteered. Your resume serves as the basis for qualification determinations.

2. Performance appraisal. Submit your most recent (i.e., usually within the last 18 months) final (not a mid-year review) official (i.e., signed by the rating official and in original format) annual performance appraisal.

3. CTAP eligibility documentation. Visit our agency’s site for required documentation.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.