Centralized Scheduler

Dignity Health

Outpatient Center

Position: Bilingual Centralized Scheduler

Status: Full-Time 40 hours weekly

Schedule: Monday-Friday 9 am - 6 pm

**Fluent in English/Spanish required **

Location: Henderson

Job Benefits include:

Competitive salary

PTO

Medical, Dental, Vision Insurance

401(K) Matching

Employee Discount

Growth Opportunities on our Career Ladder

Responsibilities

Exceptional customer service to create a positive patient experience

Answers phone

Utilize medical office software to schedule new and follow-up appointments for patients

Insurance verifications, referrals and pre-authorizations

Schedules patients appointments and checks them in at arrival

Patient intake and data entry to ensure proper billing

Complete daily billing reports and work with central billing office (CBO)

Communication and teamwork with clinic staff as well as all supporting departments to create an enjoyable, seamless experience

Other duties as assigned

Qualifications

Minimum Qualifications

HS diploma or GED is required

Preferred Experience

Customer service experience required

Minimum 2 years of experience with scheduling/knowledge of Nevada insurances required

Knowledge of insurance verification preferred

Healthcare, Medical, Dental office administration preferred

Physical Requirements:

Ability to walk, stand, bend, and reach consistently throughout a work day/shift

Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift

Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics

Ability to carry office supplies up to 10lbs

Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction

Ability to speak and hear sufficiently to understand and give directions

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

Full Time