Front Desk Support (Bilingual Spanish Preferred)

Description

Front Desk Support Staff – Bilingual (Spanish) Preferred

The Tualatin Hills Park and Recreation District (THPRD) is seeking highly organized individuals who deliver exceptional customer service to join our team as Front Desk Support staff at Cedar Hills Recreation Center. Bilingual (Spanish) candidates are strongly encouraged to apply. The ideal candidates will be committed to providing outstanding customer service at Cedar Hills Recreation Center. As Front Desk Support staff, you will serve as the first point of contact for clerical and customer support, with the primary goal of creating a welcoming and inclusive environment for all patrons.

Bilingual Incentive: We offer a bilingual pay incentive for staff who regularly utilize their bilingual or multilingual skills!

Qualifications:

Bilingual (Spanish) preferred

While this is an entry-level position, prior experience in administrative and clerical support is preferred. Successful candidates will be familiar with office management principles, demonstrate the ability to create an inclusive environment, and have a basic understanding of Office 365 platforms such as Word, Excel, Publisher, and Teams.

Scheduling:

Staff are typically scheduled between 2 to 29 hours per week, with part-time employees working less than 1,560 hours annually. Since our centers operate on unique schedules, the general hours of operation are as follows:

Monday - Friday: 6:30 am – 8:30 pm

Saturday & Sunday: 7:45 am – 4:00 pm

Key Responsibilities:

Answer multi-line telephone systems, direct calls to appropriate personnel, and take accurate messages.

Greet the public and provide information on schedules, program descriptions, and general inquiries both over the phone and in person.

Provide general clerical support, such as preparing and formatting forms, letters, and reports based on rough drafts or detailed instructions.

Assist the public with program enrollment by registering participants, collecting payments, and handling related registration procedures.

Maintain a positive customer experience through professional and courteous behavior.

Assist in light daily cleaning to ensure the health and safety of all participants and staff.

Click here to learn more about this position and view the full job description.

Application Review:

Our hiring team reviews applications as they come in, considering both your preferred location and fit for the role. If you’re identified as a strong candidate, you will be contacted directly to discuss the next steps. This recruitment will be used to fulfill multiple openings, and will remain open until all positions are filled.

Job Classification Status

THPRD is hiring for multiple positions within the following classification statuses. Hours may vary based on program needs.

Part-Time Variable (PT): Work an average of fewer than 20 hours per week, with less than 1,560 hours annually.

Part-Time Benefits Eligible (PTB): Work an average of 20 to 29 hours per week year-round and qualify for enrollment in a benefits package.

For more information about the part-time classifications at THPRD, please review the Part-Time Classifications

THPRD is committed to the full inclusion of all qualified individuals. As part of this commitment, THPRD will ensure that people experiencing disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at .

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