Social Services Program Manager

UNCLASSIFIED POSITION IN THE FULTON COUNTY SHERIFF'S OFFICE

KEY RSPONSIBILITIES:

Work with Justice involved individuals who are leaving Fulton County Jail

Serve participants of the FCSO re-entry program through speaking engagements and monthly group coaching for youth ages 17-24 to help facilitate a smooth transition back into their communities and reduce recidivism among re-entry participants

Serve along with other community stakeholders to bridge and repair relationships with family members, and other key people

Connect individuals to educational, job readiness, and employment opportunities

Provide ongoing weekly mentorship and intervention as needed for justice-involved youth to reduce violence in schools

Weekly group sessions to address life skills, and character development

Minimum Qualifications:

Bachelor's Degree in Behavioral Science, Psychology, Social Work, or Sociology, supplemented by three years of experience in social services program management, social work or a related role, or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities to enable successful performance in this role.

Specific License or Certification Required: Must possess and maintain a valid driver's license.

Specific Knowledge, Skills, or Abilities: Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position.

Job Summary:

The Social Services Program Manager will oversee and implement programs designed to address public safety and community violence reduction. This role requires a strong understanding of social issues, program management, and community engagement. The ideal candidate will be passionate about making a positive impact on communities and have a proven track record of developing and implementing successful social programs.

Essential Functions:

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Develop, implement, and evaluate programs aimed at reducing community violence and promoting public safety.

Oversee the development of program curricula, training materials, and evaluation tools.

Build strong relationships with community members, organizations, and government agencies.

Collaborate with community partners, law enforcement, and other stakeholders to identify needs and develop targeted interventions.

Organize community events and outreach activities to promote program goals.

Facilitate community meetings and engage in collaborative decision-making.

Serves as a liaison to link program activities with community agencies or other social service resources to enhance programming services.

Represents Fulton County Sheriff's Office at community and business meetings.

Educates the community about social services programs.

Evaluates the effectiveness of program planning and implementation activities.

Responds to inquiries and resolves problems or complaints regarding the availability or quality of program services.

Collect and analyze data to assess program effectiveness.

Prepare reports and presentations to communicate program outcomes to stakeholders.

Develops systems and maintains records that provide for the proper evaluation, control, and documentation of assigned area and prepares reports on program activities.

Utilize data-driven insights to inform program improvements.

Prepares annual financial and program activity reports in compliance with all applicable federal, state, and local regulations and manages assigned program budget.

Ensures that the assigned program complies with all applicable federal, state, and local regulations.

Additional Functions:

Performs other related duties as required.

SPECIAL REQUIREMENT:

*All applicants must agree to and successfully pass a background investigation, drug screening and polygraph to be considered for employment with the Fulton County Sheriff's Office.*

Examination:

The examination will consist of an evaluation of education and experience, accomplished by analysis of the application. Application must document that the applicant possesses the minimum knowledge, skills, education and experience as listed to be rated as qualified. If selected, an official, accredited college transcript is required, at time of employment, for all degrees/course work used to qualify for this position.

ALL APPLICATIONS MUST BE COMPLETED IN FULL BEFORE THEY ARE SUBMITTED. PLEASE REVIEW ALL APPLICATIONS FOR ACCURACY AND MAKE ALL CORRECTIONS BEFORE SUBMITTAL BECAUSE ERRORS CAN RESULT IN NOT MEETING THE MINIMUM QUALIFICATIONS. WE DO NOT ACCEPT ADDITIONAL INFORMATION AFTER APPLICATIONS ARE RECEIVED BY THE DEPARTMENT OF HUMAN RESOURCES MANAGEMENT.

Performance Aptitudes:

Data Utilization: Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.

Human Interaction: Acting as a first line supervisor involving assigning work, reviewing work. Requires the ability to act as a first-line supervisor, including instructing, assigning and reviewing work, maintaining standards, coordinating activities, and evaluating employee job performance.

Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.

Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, and ratios; may include ability to calculate surface areas, volumes, weights, and measures.

Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.

Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving broader aspects of organizational programs and operations, moderately unstable situations, or the direction, control and planning of an entire program or set of programs.

It is the policy of Fulton County that there will be equal opportunity for every citizen, employee, and applicant, based upon merit without regard to race, color, religion, national origin, gender, age, genetics, disability or sexual orientation.