Risk Management Specialist Effective Pending Board

JOB SUMMARY

The Riverside Transit Agency is recruiting to fill one vacancy for the position of Risk Management Specialist in our Risk Management Department.

The Risk Management Specialists gathers, evaluates, analyzes and prepares department reports. Balances multiple tasks and performs administrative duties in support of the overall risk management functions.

Applications will be reviewed in the order received and the posting may close at any time.

ESSENTIAL DUTIES/RESPONSIBILITIES

The following duties are standard for this position. The omission of specific statements of duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.

Reviews and investigates incidents and accidents identifying employee, vehicle, scheduling downloads of videos; and viewing, copying and archiving videos. This process includes coordination with Operations, Maintenance, and Information Technology Departments.

Processes workers’ compensation claims by performing computer data entry, preparing folders and reports and updating the workers’ compensation logs and other OSHA related reporting. Coordinates initial investigation of claims and continuously monitors the claims on an ongoing basis.

Maintains claim data file in Access, workers’ compensation files, various OSHA reporting logs, First Aid Log, as well as various files and records. Archives documents as needed.

Maintains a repository of all Certificates of Insurance for the Agency and follows up with vendors and procurement to ensure that all Certificates of Insurance are up to date.

Assists with the safety portion of the monthly NTD reporting requirement and completes Risk and Safety new hire training for all new employees.

Prepares letters, reports, memoranda and other documents as required and clerical assistance.

Interfaces with attorneys, insurance adjusters, employees, customers and the general public regarding claims against the Agency.

Coordinates attendance of Agency employees at court proceedings/mediations and assists in preparing discovery documents.

Assist with general liability and subrogation claims when necessary by collecting, completing and preparing accident reports, assigning case numbers, securing estimates and videos, copying and transmitting reports when necessary.

Participates in and coordinates various meetings such as file reviews, weekly staff meetings, and Safety Committee meetings.

Answers and screens incoming telephone calls; schedules appointments for the Director of Risk Management and Risk Manager and maintains confidential files.

Assists in processing department mail and with reception coverage as needed.

Coordinates department projects as assigned.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATION GUIDELINES

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

EDUCATION and/or EXPERIENCE

Associate's degree (A.A.) or equivalent from a two-year college or technical school; three years of senior-level clerical experience in a related field; and two years relevant experience in claims, safety, OSHA and risk management responsibilities; or an equivalent combination of experience and education.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively to customers or employees of organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

COMPUTER SKILLS

Knowledge of basic office equipment and personal computers. Familiarity with software programs such as Microsoft Office, to include Word, Excel, Access, etc.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Possession of a valid non-restricted California driver's license is required.

OTHER SKILLS AND ABILITIES

Ability to type 35 wpm. Ability to communicate effectively both orally and in writing. Ability to keep confidential information. Ability to organize, plan, and prioritize workload. Ability to multi-task and work with time sensitive deadlines. Ability to establish and maintain effective working relationships with others in a team-oriented environment. Must maintain a professional image and effectively deal with the public. Must have strong English grammar and punctuation skills. Bilingual in Spanish/English is desirable. Knowledge of basic office equipment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. The noise level in the work environment is usually moderate.

Note to Internal Candidates:

The following areas will be reviewed as part of the selection process:

Will be required to pass job related skills test(s).Testing may include, but is not limited to:

Written test(s)

Oral test(s)

Practical test(s)

Past year performance record will be reviewed:

Discipline other than attendance & accidents - only 1 written warning in last year. Excludes accidents and attendance, which are described below.

Must have zero additional disciplinary actions, i.e. no:

Further Written Warnings

Final Warnings

Suspension

Must have no more than 1 Late Arrival within the last 12 months.

Must have no more than 1 Attendance Point in the last year.

Must have zero preventable accidents / max of 1 written warning in the last year.

Performance Appraisal ratings must be at or above "Meets Standards."

Applications to transfer to a different department will be accepted once the 120-day probationary period has been successfully completed.

SELECTION PROCEDURES

Department: Risk Management

Reports To: Risk Manager

FLSA Status: Exempt