Emergency Operations Analyst, City Manager's Office

Description/Duties and Responsibilities

Under the direction of the Intergovernmental Relations Officer, the Emergency Operations Analyst will primarily be responsible for assisting with planning, managing, and coordinating the operations of the City’s emergency services programs in the City Manager’s Office. This position requires the ability to work nights, weekends, holidays, and extended hours during emergencies, as needed.

Duties and Responsibilities:

• Assists with planning, managing, and coordination of the City’s emergency services operations, activities, and programs, including developing, implementing, and maintaining the City’s emergency and disaster relief programs

• Assists with oversight and coordination of the interdepartmental multidiscipline and multijurisdictional all-hazard planning activities and related duties; provides technical advice and prepares plans for City departments

• Serves as liaison through coordination and integration of the City emergency management program within the City and with other jurisdictions and all levels of government, including other cities, the County, special districts, and state and federal entities

• Represents the City in local and regional meetings; performs and coordinates public outreach and educational efforts to increase citizens’ preparation for disasters

• Plans, organizes, and/or implements employee disaster preparedness trainings, drills, workshops, and exercises

• Conducts research and analyses pertaining to emergency preparedness, emergency relief programs, and other related programs; identifies problems and issues, determines analytical approaches, evaluates alternative courses of action and makes recommendations regarding such areas as City policy and priorities, facilities, emergency preparedness, security, intra-agency coordination, police and fire support, budget and financial analysis, and productivity; conducts assigned projects/programs and management studies; prepares reports of study conclusions

• Develops, coordinates, and/or assists in carrying out detailed project plans, milestones, and budgets; monitors completion and/or implementation of projects, coordinating the actions and participation of all project team members to ensure project schedules and budgets are met, problems are identified and resolved, and key project decisions are made promptly

• Confers with local, state and federal government officials, police and fire representatives, and others regarding proposals, funding/cost issues, specifications, and project problems pertaining to emergency services; maintains project records and documentation; processes administrative, budget, and financial documents; handles emergency preparedness issues and regional/county programs, funding, and forms associated with managing the project

• Prepares and participates in the development of grant applications; researches, coordinates, writes, submits, and administers a variety of grants pertaining to emergency preparedness and disaster relief; is proactive in securing grants for the City

• Acts as a liaison and confers with City and County emergency management, contract agencies and staff, officials and representatives of other governmental agencies, community and civic groups, schools, universities, faith-based and/or non-governmental organizations, and the general public on emergency services operations

• Coordinates emergency services and program/project activities with individuals from other City programs, functions, departments, boards, commissions, City/Disaster Councils, and task forces; additionally, works with local, state, and federal agencies, groups, and the general public to ensure effective cooperation consistent with optimal efficiency, effectiveness, and economy; represents the City to public and private groups, organizations, and other City groups; provides information and assistance as appropriate

• Maintains current knowledge of new trends and innovations in the field of emergency preparedness and disaster relief; participates in professional development activities; reads publications relevant to area of assignment

• Performs other duties as assigned

Education and Experience

• Bachelor’s Degree in Emergency Management, Business Management, Public Administration, Public Policy, Communications, or a related field

• Experience in emergency preparedness, emergency operation center functions and activations, coordinating emergency services and/or related programs is highly desirable

• Experience with public speaking is highly desirable

• Possession of, or ability to obtain, a valid Class C California driver license

Knowledge and Abilities

• Knowledge of project management and grant administration

• Knowledge of applicable local, state and federal law, codes, and regulation affecting the City’s emergency preparedness plans and pertaining to emergency management, homeland security, California Emergency Services Act, Standardized Emergency Management System (SEMS), National Incident Management System (NIMS), and Homeland Security Presidential Policy Directives #5, #8 and #21

• Strong analytical skills and the ability to analyze problems, identify alternatives, and implement solutions

• Strong communication skills and the ability to communicate effectively, both orally and in writing

• Strong presentation skills and the ability to develop and conduct trainings

• Strong organizational skills and attention-to-detail and the ability to coordinate multiple events and/or tasks

• Ability to project a positive and effective image of the City of Santa Clarita

• Ability to develop and maintain collaborative relations with agency representatives from all levels of government, community organizations, business groups, private sector, media, and general public

• Ability to exercise flexibility and accommodate sudden adjustment to work assignments, perform under pressure, exercise sound judgment, and make balanced decisions using all available information, especially during emergencies and under stressful conditions

• Ability to take initiative, be proactive, and anticipate needs to be prepared for emergency situations

• Ability to work both independently and collaboratively and function as an integral part of a cohesive team; ability to build internal relationships with peers and serve as a resource and provide related advice and guidance

• Strong computer skills and proficiency in Microsoft Outlook, Word, and Excel

• Knowledge of the California Emergency Services Act, the Robert T. Stafford Emergency Assistance Act, and relevant federal guideline and directives related to emergency management and homeland security

• Knowledge of public relations, marketing, social media platforms, and mass communications principles

• Knowledge of the Incident Command System (ICS), National Incident Management System (NIMS) and the California Standardized Emergency Management System (SEMS) principles and practices is desirable

• Ability to lift, drag, and push files, paper and documents weighing up to 25 pounds

Additional Information

This position will remain open until filled. The first review of applications will be on Tuesday, May 27, 2025.

An online completed City application form is required to apply for this position. All employment information must be provided on the application. Providing a resume is not a substitute for completing this section of the application. Applications left incomplete, or with a reference to attachments may be rejected. The selection process will include one or more of the following: written exam, technical knowledge assessment, writing skill assessment, and/or oral interviews that may be conducted in person and/or via video conferencing. Applicants that meet minimum qualifications and are selected for interviews will be required to disclose information regarding criminal convictions. If you require special accommodations to participate in the application/selection process, please notify Human Resources for assistance.

All offers of regular employment with the City of Santa Clarita are made contingent upon receipt of proof of legal right to work in the United States, successful completion of a post-offer pre-employment physical, which may include a drug screen and Department of Justice fingerprinting. Criminal offender information will be reviewed on an ongoing basis. The City uses the E-Verify program to electronically confirm work authorization of newly hired employees. All new employees are required to participate in the DMV Employer Pull-Notice Program. This program authorizes the City to receive a driver record report upon enrollment and during employment. Only degrees recognized by the U.S. Department of Education and accredited by the Council for Higher Education Accreditation will be accepted. As a City of Santa Clarita public employee, you may be called upon to work as a Disaster Service Worker (DSW) in the event of an emergency. Before entering upon the duties of employment, all public employees take and subscribe to an oath or affirmation set forth in the California Constitution, declaring them to be Disaster Service Workers in time of need.

Compensation includes enrollment in California Public Employees’ Retirement System as a replacement for Social Security plus a competitive benefits package. All appointments are made at step 1 of the salary range unless otherwise authorized by the City Manager.