First Impression Specialist

Job Details

Sutphen Corporation - Dublin, OH

Full Time

<5%

Admin - Clerical

Company Information

Sutphen Corporation is the oldest continuously family-owned and operated fire truck manufacturer in the United States. For 135 years, we’ve been committed to building the safest, most reliable fire trucks in the world—supporting fire departments across the country as they protect lives and property.

We’re looking for an enthusiastic, organized, and people-first First Impression Specialist to join our team. You’ll be the warm smile and helpful presence that greets every visitor, customer, and employee who walks through our doors. If you’re passionate about people, organization, and being part of something meaningful, come be the first face of a company that makes a real difference.

Why Join Team Sutphen?

Safety is our priority—for both our team and the firefighters we serve

Family-owned and operated for five generations

High-quality and extremely affordable benefit packages

A collaborative, challenging environment that fosters engagement and long-term careers

We have fun building the highest quality fire trucks that save lives and protect communities

About the Role

What You’ll Do:

Greet all guests, customers, and team members with a positive, professional attitude

Answer and manage incoming phone calls with efficiency and warmth

Maintain a polished, welcoming front office environment that reflects our company’s pride

Perform daily office management tasks (mail, supplies, appointments, meeting space coordination)

Support internal departments with a variety of administrative duties

Be the heartbeat of the front office—organized, proactive, and always ready to help

What We’re Looking For:

A friendly, approachable demeanor with a passion for creating great first impressions

Excellent communication skills—in person, on the phone, and in writing

Strong organizational skills and attention to detail

Confidence with office software (Microsoft Office, Google Workspace, etc.)