Assistant Branch Manager

Job Details

Seaport Branch - Boston, MA

Full Time

Description

Leader Bank is looking for exceptionally dedicated team members to join one of the region’s fastest growing community banks and mortgage lenders. At the time of its founding in 2002, Leader Bank had one branch office, $6.5 million in assets and 7 team members. Since then, the Bank has become one of the most successful banks in Massachusetts with $4 billion in assets, more than 400 team members, 6 branch offices, and annual mortgage originations of over $2 billion.

Exemplary products and an innovative spirit have driven Leader Bank’s rapid growth over the years, and our team members embrace these values. Our mission is to obsess over our clients, make them feel valued, and maintain long-term relationships with them by constantly enhancing our products and processes to always be improving our client experience. For our team members, Leader Bank prioritizes competitive compensation and benefits, a healthy work-life balance, and an environment that fosters diversity and inclusion.

Summary

Leader Bank, N.A., one of the fastest growing Banks in Massachusetts, has an immediate opening for an Assistant Branch Manager at our Boston Seaport location. The selected individual, in conjunction with management, will develop and implement sales and referral goals and is responsible for creating a positive, motivating environment in which employees can achieve the branch/Bank mission. Plan, implement, and manage areas of responsibility to facilitate continuous improvement and growth while supporting Leader Bank’s goals and visions.

Responsibilities

Responsible for achievement of personal sales goals, and proactively guiding the sales activities of the platform staff toward achievement of branch goals.

Through tested techniques, engage in sales and service coaching sessions with sales staff.

Responsible for daily branch operations including overdraft management, vault management, branch schedules, the opening and closing of the office, and other such duties.

Responsible for branch's adherence to audit/compliance requirements.

Manages customer service levels within the branch, adhering to established guidelines.

Consistently applies Human Resource policy for routine aspects of management, and as performance issues arise.

May prepare and deliver performance appraisals for subordinates as directed by Branch Manager.

Expected to have/gain full understanding of the teller function.

Qualifications

Incumbents who have tenure with the bank must have a history of solid sales, service, and any applicable management successes.

Basic business acumen and professionalism is a must.

Strong written and verbal communication skills are critical.

Ability to build relationships and strong alliances across the organization.

The ability to quickly learn all there is to know about the products and services offered by the bank.

Ability to handle multiple priorities and poses a strong attention to detail.

Must be available to work Saturdays and evenings on a rotating basis and travel among branches as needed.

High School or equivalent required.

Associate/bachelor’s degree preferred.

One-to-two years of supervisory/management experience in a retail banking environment required.

Leader Bank offers an excellent compensation and benefits package including: 401k plan with corporate match, medical and dental insurance, and the opportunity to work for a fast growing, local organization.

Leader Bank, N.A. is an Equal Opportunity and Affirmative Action employer and does not discriminate on the basis of race, color, religion, age, gender, marital status, sexual orientation, national origin, disability, military status, veteran status or any other protected class.

Leader Bank is an E-Verify® participant.* For more information, click on the links below:

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