Description
Collections Manager-Exact Billing SolutionsLauderdale Lakes, FL
About Exact Billing Solutions
Exact Billing Solutions is a unique team of medical billing professionals specializing in the substance use disorder, mental health, and autism fields of healthcare services. We have extensive industry knowledge, a deep understanding of the specific challenges of these markets, and a reputation for innovation. With our proprietary billing process, EBS is the oil that brings life to the engines of its partner healthcare companies.
Leadership Opportunity
Are you an experienced collections professional ready to take your career to the next level with a growing, fast-moving company? You could be our Collections Manager, responsible for effective collections procedures and practices with insurance companies and clients to obtain the maximum benefits for clients.
We work with multiple expanding clinic locations, so timely collections are critical to our operations. The work you will do can make a real difference in the lives of client families and kids by allowing our partners to open clinics where they are desperately needed.
What You'll Do
Lead and manage the Collections team to design and implement processes to improve overall departmental function
Develop and implement process change to impact cost reduction and improve efficiency
Assist in claim payment processing and resolving issues with payors
Review daily statistics of team performance to ensure goals are met.
Ensure processes are in place to track and trend key performance indicators
Provide data and reporting to senior management regarding metrics, revenue generation, insurance collections, and ad hoc reporting
Work with patients and guarantors to secure payment on outstanding account balances
Accept incoming calls and effectively resolve escalated client complaints Requirements
Education/Experience and Other Requirements
Bachelor's degree, preferably in Finance
7+ years experience in healthcare collections
7+ years in management/leadership roles
Experience with CollaborateMD EMR and billing software programs
Advanced proficiency in Microsoft Office
Ability to maintain clean background/drug screenings Expertise Needed
Excellent managerial and financial skills
High degree of organization with strict adherence to deadlines and sense of urgency
Ability to manage high-stress situations and ensure healthy relationships with client
Capability to comfortably handle issues and problem accounts