Collections Manager

Description

Collections Manager-Exact Billing SolutionsLauderdale Lakes, FL

About Exact Billing Solutions

Exact Billing Solutions is a unique team of medical billing professionals specializing in the substance use disorder, mental health, and autism fields of healthcare services. We have extensive industry knowledge, a deep understanding of the specific challenges of these markets, and a reputation for innovation. With our proprietary billing process, EBS is the oil that brings life to the engines of its partner healthcare companies.

Leadership Opportunity

Are you an experienced collections professional ready to take your career to the next level with a growing, fast-moving company? You could be our Collections Manager, responsible for effective collections procedures and practices with insurance companies and clients to obtain the maximum benefits for clients.

We work with multiple expanding clinic locations, so timely collections are critical to our operations. The work you will do can make a real difference in the lives of client families and kids by allowing our partners to open clinics where they are desperately needed.

What You'll Do

Lead and manage the Collections team to design and implement processes to improve overall departmental function

Develop and implement process change to impact cost reduction and improve efficiency

Assist in claim payment processing and resolving issues with payors

Review daily statistics of team performance to ensure goals are met.

Ensure processes are in place to track and trend key performance indicators

Provide data and reporting to senior management regarding metrics, revenue generation, insurance collections, and ad hoc reporting

Work with patients and guarantors to secure payment on outstanding account balances

Accept incoming calls and effectively resolve escalated client complaints Requirements

Education/Experience and Other Requirements

Bachelor's degree, preferably in Finance

7+ years experience in healthcare collections

7+ years in management/leadership roles

Experience with CollaborateMD EMR and billing software programs

Advanced proficiency in Microsoft Office

Ability to maintain clean background/drug screenings Expertise Needed

Excellent managerial and financial skills

High degree of organization with strict adherence to deadlines and sense of urgency

Ability to manage high-stress situations and ensure healthy relationships with client

Capability to comfortably handle issues and problem accounts