Lead Custodian (Full Time)

Job Description

Position Title: Lead Custodian

Department: Custodial

Employment Classification: Non-Exempt

Position Summary/General Description:

A Lead Custodian assist in the delegation and oversight of custodial personnel and their work activities to maintain a clean environment for LDC casinos and related facilities.

Expectations:

Adhere to Laguna Development Corporation (LDC) Core Values, Policies & Procedures.

Act as a role model within and outside the casino.

Maintain a positive and respectful attitude toward customers and co-workers.

Consistently report to work on time prepared to perform duties of position.

Essential Duties & Responsibilities:

Participate and assist in the delegation and oversight of custodial personnel and their work activities throughout the corporations properties and related facilities such as, but not limited to: Vacuuming; mopping; scrubbing; panning/sweeping; disposing of trash/change trash bags as needed; cleaning ash trays; cleaning restrooms (e.g., clean toilets/urinals, countertops, and fill dispensers); cleaning table games (e.g., wipe tables and remove trash); cleaning slot machines and surrounding areas (e.g., clean gaming machines, clean between machines); cleaning windows, mirrors, walls, doors, carpet and other furnishings.

Maintain a high standard of safety, cleanliness, and efficiency.

Participate in meetings and workshops to support custodial operations.

Model and enforce custodial department standard operating procedures.

Maintain equipment.

Train custodial personnel in the proper techniques of custodial duties

Apportion/coordinate daily cleaning duties of custodial personnel.

Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit).

Build relationships and loyalty with guests both in person and on the phone through sincere and meaningful interactions (e.g., learn guests’ names and preferences; connects with them individually and professionally; smiles; makes eye contact and verbally greets guests).

Develop a thorough knowledge of services, room locations, amenities, surroundings, providing accurate directions and information for guest inquiries about promotions and special events.

At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., coworkers, clients and vendors).

Work under pressure; maintain regular and punctual attendance including working odd and unusual hours, weekends and holidays.

Actively participate in Supervisory Development Leadership Series (SDLS) yearly.

Perform additional duties and responsibilities as necessary or assigned.

Education & Experience

High School diploma or GED preferred.

One to two years of custodial experience preferred & demonstrated ability to lead.

Knowledge and experience mixing, applying and disposing of chemical solutions and products preferred.

Knowledge of general safety rules, requirements, procedures, and reporting requirements and timelines preferred.

Licensing & Certification:

None.

Computer Equipment, Software, Machinery:

Experience with cleaning equipment such as a vacuum cleaner, wet vacuum, extractor and chariot vacuum.

Essential Physical Requirements:

Requires the ability to bend over, crouch/stoop, hear, reach overhead, sit, stand, turn/twist, walk and repetitive use of hands 51 to 100% of the time.

Requires the ability to balance/climb, crawls and kneel 25-50% of the time.

Requires the ability to push/pull, carry, lift and slide/transfer 1-25 lbs. 51-100% of the time.

Requires the ability to push/pull, lift and slide transfer 25-50+ lbs. 1-24% of the time.

Essential Mental Demands:

Requires the ability to solve problems, organize, plan, make decisions, interpret data, read and write 51% to 100% of the time.

Supervisory Responsibilities:

Train and apportion work among employees.

Work Environment (inside/outside):

The job is performed indoors with exposure to loud noises and fumes.

Other Requirements:

Obtain and maintain a gaming license through the Pueblo of Laguna’s Gaming Control Board.

Must pass a pre-employment alcohol/drug screening.

Swing/Graveyard

Full-time