VMI Coordinator

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work.

This position will be located in: Chantilly, VA

Job Summary

Coordinates the Vendor Managed Inventory (VMI) programs for the BSE customers ensuring effective implementation and quality processes for unique, customer specific, services. Coordinates VMI Warehouse, job boxes, job trailers, and vending machines. Obtains orders, provides customers timely follow-up on technical inquiries, maintains reports, actively participates in the marketing and sale of Border States’ products and services, resolves customer billing problems, and provides input on product evaluations, code descriptions, inventory management, and pricing development. Performs the appropriate SAP functions to ensure the warehouse and deliveries run efficiently and accurately. Coordinates activities associated with the inventory process.

Responsibilities

Essential Functions

Coordinates the VMI program with a clear vision of the VMI concept.

Coordinates with the customer and branch on all additions, changes, and deletions to the VMI programs.

Upon proposal approval, works closely with our customers to transition inventories and implement programs.

Ensures accurate communication, follow through, and documentation of VMI projects and processes using specific project management tools.

Maintains minimum and maximum inventory levels.

Monitors the overall quality of BSE’s VMI performance in serving key customer goals.

Promotes and builds customer service through teamwork with Account Managers.

Coordinates the VMI warehouses, job boxes, job trailers and vending machines.

Responsible for the maintenance and safe operations of all VMI warehouse equipment and vehicles in accordance with BSE, our vendors and/or any government standards.

Performs the appropriate SAP functions to ensure the warehouse and deliveries run as efficiently and accurately as possible.

Coordinates activities associated with our inventory process.

Communicates with internal and external customers on orders, inventory, and deliveries, etc.

Works closely with Border States’ sales and marketing staff to meet and exceed Branch sales and gross profit objectives.

Obtains orders and provides proactive customer service sales and service functions including order entry, expediting, pricing, returns, coordinate deliveries and follow-up on customer inquiries, as required.

Provides timely follow-up on customer technical inquiries and requests.

Actively participates in the marketing and sale of Border States’ products and services.

Consistently provides responsive, quality service to meet and exceed customer expectations.

Provides input to BSE personnel on customer needs or concerns regarding pricing, inventory, products, competition and procedures.

Works closely with customer, branch and corporate personnel to achieve successful results.

Ensures order processes for standard orders and consignment processing.

Inputs internal and external consignment field data and target quantities.

Performs the duties of the Warehouse Associate.

Non-essential Functions

Responsible for the security and maintenance of the building and grounds of the VMI Warehouse, job boxes, job trailers, and vending machines, so the property is neat and safe within BSE and government standards.

Establishes bar code set-up and labeling for customer inventory.

Creates customer labels

Develops recovery and cross-reference of SAP data to customer material number’s and descriptions.

Maintains Open Order Reports, Billing Block Reports and other reports deemed necessary on a consistent basis.

Other duties as assigned by supervisor or designate.

Qualifications

Minimum of a two-year business/trade degree or the equivalent in work experience.

Minimum of two years of prior warehouse distribution and/or city desk experience preferred.

Good knowledge of electrical products or systems preferred.

Prior experience operating a forklift is preferred.

Ability to read, write and speak in English required.

Strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), Internet, Email, SAP, SupplyTrax and Secura Stock sofware preferred.

Skills and Abilities

Excellent interpersonal, written and verbal communication, and reading.

Ability to effectively plan and organize.

Excellent customer service skills include being competent, accurate, responsive and engaged.

Physical Requirements

Lift and carry requirements (weight and frequency):

Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100%

Lift from Floor to Waist:

< than 10 lbs. - Occasionally

10 to 25 lbs. - Occasionally

26 to 50 lbs. - Occasionally

51 to 75 lbs. - Occasionally

76 to 100 lbs. - Occasionally

101 + lbs. - Occasionally

Above Waist Lift:

< than 10 lbs. - Occasionally

10 to 25 lbs. - Occasionally

26 to 50 lbs. - Occasionally

51 to 75 lbs. - Occasionally

76 to 100 lbs. - Occasionally

101+ lbs. - Not at all

Unilateral Carry:

< than 10 lbs. - Occasionally

10 to 25 lbs. - Occasionally

26 to 50 lbs. - Not at all

51 to 75 lbs. - Not at all

76 to 100 lbs. - Not at all

101+ lbs. - Not at all

Bilateral Carry:

< than 10 lbs. - Occasionally

10 to 25 lbs. - Occasionally

26 to 50 lbs. - Occasionally

51 to 75 lbs. - Occasionally

76 to 100 lbs. - Not at all

101+ lbs. - Not at all

Physical Activity

Frequency at which you would do the following in a typical day:

Sitting (a continuous period of being seated) - Frequently

Standing (for sustained periods of time) - Frequently

Walking (moving about on foot to accomplish tasks) - Frequently

Bending/Stooping (downward and forward) - Occasionally

Crawling (moving about on hands and knees or hands and feet) - Occasionally

Climbing/Walking Stairs (ascending or descending) - Occasionally

Reaching (extending arms in any direction) - Frequently

Crouching/Squatting (bending the body downward and forward by bending leg and spine) - Occasionally

Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally

Balancing (maintaining body equilibrium to prevent falling) - Frequently

Repetitive Motion (substantial movement (motions) of the wrists, hands, and/or fingers) - Occasionally

Trunk Rotation (movement in any direction, whether standing or sitting, with at least one foot stationary and in contact with the floor) - Occasionally

Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally

Handling (applying pressure to an object with the fingers and palm) - Continuously

Fingering (picking, pinching, typing; working primarily with fingers and not whole hand) - Frequently

Talking (expressing or exchanging ideas by means of the spoken word) - Occasionally

Driving (the control and operation of a fork lift) - Frequently

Desk Work (tasks generally performed at a desk, including use of a computer, printer, fax machine, telephone and other office equipment) - Frequently

Use of tools (safely operate equipment needed for receiving, conveying, stocking, packaging, and shipping parts) - Frequently

Hearing (perceiving the nature of sounds at normal speaking levels) - Continuously

Exposure (to adverse weather & temperature conditions) - Frequently

Travel (travel needed to perform job duties) - Occasionally

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.

Our History

Border States is a leader in the electrical supply distribution industry with over 120 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers’ needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others.

Values

As a Border States employee-owner, you’re responsible for living our mission, service philosophy and service standards.

Our Purpose

We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships, of outcomes, of every moment these unstoppable businesses need to deliver.

Service Philosophy

We earn customer loyalty and confidence by caring about their needs and adding value to everything we do.

Service Standards

Border States employee-owners are competent, accurate, responsive, and engaged .

Your career

Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for?

Border States has a competitive benefits package which includes but is not limited to:

Health, Dental and Vision Benefits

Accident, Critical Illness, Hospital Indemnity

FSA & HSA

Employee Stock Ownership Plan (ESOP)

Disability Benefits

401(k) Retirement Plan

Life Insurance

Employee Assistance Program

Paid Holidays

Paid Volunteer Time

Personal Leave time and more!

Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.

Equal Opportunity For All

It’s not just the law. It’s something we’ve believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer.

Drug Free/Smoke Free workplace