EHR Training Specialist

Fusion Health is seeking a highly experienced and self-motivated EHR Trainer to join our growing team. This individual will play a critical role in delivering high-quality training to end users within correctional healthcare environments. The ideal candidate is an innovative problem solver who thrives in fast-paced, complex settings, and is capable of transforming ambiguity into actionable training outcomes.

We are looking for someone with extensive EHR training experience who can step into a high-need environment, quickly assess gaps, and implement effective, scalable solutions. Corrections experience is a plus, but not required. Most importantly, we need a change agent-a confident, energetic professional who brings clarity, structure, and momentum to training efforts.

About Us:

Fusion Health was founded in 2006 and provides HealthTech solutions that proactively manage the quality of life for underserved patients managed by government agencies such as Public Health, Rehabilitation & Corrections. Our mission is to deliver impactful solutions that drive efficiency for clinicians in movement-restricted communities.

Fusion Health has been recognized by INC as one of the fastest-growing private companies in the United States for four consecutive years, #38 in the NY Tri-State area, and #8 in New Jersey. Fusion has also been recognized by Deloitte on its Fast 500 list of fastest-growing technology companies in the United States.

Building a quality team takes a lot of work. Our founder and CEO, Bryan Jakovcic (EY Entrepreneur of the Year) works hand in hand with our Human Resources team and we are searching the globe for the Fusionite of tomorrow. Our team is among some of the brightest and most inspiring in the industry. To boot, they love working at Fusion so much that we have been certified as a Great Place to Work by Fortune!

We pride ourselves on our modern company culture as a vibrant and diverse group. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. Our headquarters is located in Woodbridge, New Jersey, just minutes from several major train stations. Lovingly known as HQ4, it features high-tech open working spaces, multiple meeting areas, café, a gym, and an arcade! Our satellite office locations are also equipped with state-of-the-art technologies and similar amenities.

A positive culture is a core fundamental at Fusion. While we are looking for the brightest minds around, ideal Fusionites should be strong problem solvers, be able to work independently, have great communication skills, and have a fun/energetic personality.

To date, Fusion has phenomenal retention of our team members. Our fundamental belief is that employee satisfaction is critical to achieving our mission/vision, so we provide competitive compensation, professional development, career advancement opportunities, and a supportive team-based atmosphere. We also provide a full range of health-related benefits, including medical, dental, vision, life insurance, and 401K.

We also offer numerous work-life enhancements such as:

Work From Anywhere (WFA) program (up to 100 days WFA per year)

20 PTO Days to start, with an additional PTO day per year for each year you are a Fusionite (up to 30 PTO days max/year)

Business casual dress code

Easy-going corporate structure. We hate red tape.

Accessible leadership.

A REALLY COOL OFFICE (Click for Photos) This role looks like...

The Operations team is vital to our organization's mission and growth. The Associate Training Specialist is responsible for delivering training sessions, conducting workshops, and providing support to correctional facility staff to ensure they effectively utilize our EHR system. This role will provide assistance with a multitude of projects that will enhance the Operations team's success, such as:

Develop and deliver end-user training for our proprietary EHR system, tailored to correctional healthcare environments.

Assess current training materials, identify deficiencies, and lead efforts to redesign or enhance content.

Facilitate virtual and in-person training sessions for clinical and operational staff with diverse technical proficiency.

Build trust with key stakeholders by demonstrating subject matter expertise, responsiveness, and follow-through.

Design and execute scalable training programs, leveraging adult learning principles and modern instructional design.

Collaborate closely with Implementation, Product, and Client Operations teams to ensure training aligns with system functionality and user needs.

Provide on-the-ground support during go-lives, including triage of real-time training gaps and just-in-time education.

Track training effectiveness through feedback and analytics; iterate quickly to improve outcomes. You could be a great fit if...

We believe in harnessing diverse talents and perspectives, and if you believe you have what it takes to excel in this role, we want to hear from you. We look forward to reviewing your application if you have the following qualifications and experience:

3+ years of experience delivering EHR training in healthcare environments (correctional healthcare preferred but not required).

Proven ability to work independently, take initiative, and drive results without micromanagement.

Strong communication and facilitation skills with the ability to lead sessions across all user levels-from frontline staff to leadership.

A natural problem solver who can bring order to chaos and create structure where there is none.

Comfortable in fast-paced, high-pressure environments and willing to travel as needed.

Experience building training materials (e.g., guides, eLearnings, SOPs) from scratch or refining legacy content.

Passionate about driving change, empowering users, and enhancing the overall system adoption experience. Additional Details:

This is a hybrid position located in our Woodbridge NJ office location. This role is also available as a remote position. This role will involve the potential travel to client sites.

Salary is commensurate with experience. Please include compensation expectations in your application.

Fusion is an equal opportunity employer and values diversity in all its forms.

Applicants must be authorized to work in the U.S.; this role is not currently eligible for sponsorship.

For Internal Use only: In reference to our Employee Referral Program, this opening is 'Level 4 '.