Billing and Coding Manager

Job Description

Job Posting Title: Billing and Coding Manager(Remote)

Job Description

Title: Billing and Coding Manager

Location: USA/Remote

Reports to: Senior Director of RCM Operations, Behavioral Health

FLSA Classification: Exempt

Full-Time or Part-Time: Full-Time

Salary Range: $50,000 to $60,000

*Starting pay varies based on location and experience, in compliance with specific state wage regulations. Competitive rates tailored to your geography and expertise.

Position Overview:

The Billing and Coding Manager is responsible for managing the Billing and coding operations for assigned accounts and internal staff. This role ensures revenue performance through accurate and standardized billing processes while overseeing all day-to-day operations of the Billing and Coding department. In addition to managing individual and team performance metrics, the Billing and Coding Manager develops strategies to help the team meet and sustain performance goals aligned with the company's portfolio targets. This role requires a strong background in Billing and Coding operations and a client-focused approach to enhance client experience and success.

Key Responsibilities:

Provide upper management with regular updates on revenue cycle status, including reports, metrics, and goals.

Communicate with clients and their staff to resolve billing issues and concerns.

Ensure adherence to company policies and procedures within billing and coding teams.

Access billing software to analyze rejection reasons and communicate findings.

Address billing/coding errors and manage resubmission requests.

Comply with all HIPAA rules and regulations.

Track AR KPIs (0-30, 30-60%) to maintain targets under 25%.

Oversee team performance to achieve core operational functions and targets.

Collaborate with Executive and Management teams for reporting needs.

Train, develop, and coach the Billing and Coding team.

Qualifications:

Minimum Education/Certifications/OTJ Experience:

Strong multi-state Medicaid knowledge.

3-5+ years in collections operations experience.

3+ years in a supervisory or management role, with experience managing onshore and offshore teams.

CPC is a requirement

Knowledge of subject matter:

Proficient in collections PMS software systems and analytical/business reporting tools (Excel, or other business reporting software).

Skills:

Proven skills in staff training, coaching, QA, business process improvement, and workforce planning.

Strong written and verbal communication skills.

Ability to prioritize and manage multiple responsibilities effectively.

Abilities/Attributes:

Strong project management, problem-solving, and strategic thinking skills.

Ability to work independently, manage teams, and collaborate across departments.

Competencies:

Project Management

Problem-Solving/Analysis

Ethical Conduct

Collaboration

Personal Effectiveness/Credibility

Communication Proficiency

Technical Capacity

Leadership

Strategic Thinking

Benefits:

Coronis Health offers a comprehensive benefits package to support the well-being and success of our employees, including:• Medical, dental, and vision insurance• 401(k) plan with employer contributions• Paid time off (PTO) and paid holidays• Employee assistance program (EAP)• Professional development opportunities.

*Benefits may vary based on employment status.

Additional Information:

Supervisory Responsibility: This position has supervisory duties.

Work Environment: Operates in a remote work environment and routinely uses standard office equipment.

Travel: May require limited travel as needed.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. Coronis Health is committed to creating a diverse and inclusive environment where all employees are treated fairly and with respect. We are an equal-opportunity employer, providing equal opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. We welcome and encourage applications from candidates of all backgrounds.

Full-time

Fully remote