Front Office Assistant

Company Description

Advance Rehabilitation is committed to being the most sought-after physical therapy company in the Southeast region, providing exceptional services in industrial rehabilitation, athletic training, and sports medicine.

At Advance Rehabilitation, you will be surrounded by a team dedicated to our purpose— inspiring patients, team members, and communities to create a life of joy.

Job Description

We are seeking a passionate and dedicated front office assitant to join our team. The ideal candidate will have a strong passion for orthopedics and a thirst for continued knowledge and growth.

Provide outstanding customer service, ensuring a welcoming and professional environment for patients.

Answer phones and manage electronic scheduling to coordinate appointments efficiently.

Verify and update patient and insurance information with accuracy and attention to detail.

Maintain patient charts and electronic medical records, ensuring compliance and proper documentation.

Process charge tickets, payments, and deposits in a timely and organized manner.

Handle data entry, faxing, filing, and other administrative tasks as needed.

Support the team with additional responsibilities to ensure smooth office operations.

Qualifications

High school diploma or equivalent

Minimum of one year of experience in a medical or administrative role preferred

Strong customer service and communication skills

Proficiency in Microsoft Word and Excel; experience with medical software is a plus

Excellent organizational and time management abilities

Ability to multitask and work in a fast-paced environment

A team player with a positive attitude and strong attention to detail

Additional Information

Excellent benefits package including 401k, health, dental

Generous paid time off package

Employee Assistance Program (EAP)

Get to interact with a great team and support staff, and so much more!