Job Description
Company Introduction:
Watch the video.
WHY RIHM?
BENEFITS WE OFFER:
VERY COMPETETIVE PAY!
Generous Personal Time Off Plan (PTO) + Holidays
Medical, Dental, Prescription & Vision Coverage
Health Savings Account (HSA) with Employer Contribution
Flexible Spending Account (FSA)
401(k) Savings Plan + Employer Match
Employer Paid Basic Term Life and AD&D Coverage
Employer Paid Long Term Disability Insurance
Short Term Disability Available with Employer Contribution
Supplemental Insurance Available (Accident, Critical Illness, Hospital Indemnity)
Company Paid Training
Employee Assistance Program
Company Discounts (ex. Verizon Employee Discount)
Red Wing Shoe Safety Footwear Program
Essential Job Functions/Responsibilities:
Safely and expertly deliver parts to customers as needed.
Select and stage parts for customer orders.
Craft "wow" moments for clientele by going above and beyond their expectations to ensure their utmost happiness.
Pick up customer returns in a timely and proficient manner.
Communicate with and educate customers on our products.
Build rapport with customers to ensure repeat business.
Perform daily collection of credit accounts.
Assist in warehouse duties, stocking shelves and keeping a clean environment.
Qualifications:
1-2 years of prior driving experience
Previous experience in a customer service role preferred
Valid driver’s license and a clean abstract required
Excellent written and oral communication skills and eager to improve
Strong organizational skills as they relate to workload, time management and setting priorities
Able to lift up to 50 lbs
Ability to work both independently and as a part of a team
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description is not designed to contain a comprehensive list of tasks, responsibilities, or duties. Rihm Family Companies reserves the right to amend this document to meet legal, business, and organizational requirements as necessary.
Rihm Family Companies is an Equal Opportunity Employer. At RFC we are committed to treating all employees and applicants equitably based upon merit and experience, without regard to race/ethnicity, religion, gender identity/expression, disability, veteran status, or any other legally protected classification
Full-time