Concert Logistics Coordinator

Frederik Meijer Gardens & Sculpture Park promotes the enjoyment, understanding, and appreciation of gardens, sculpture, the natural environment, and the arts. Meijer Gardens is ranked among the 100 most visited art institutions in the world. The organization embraces the concept of a major cultural attraction centering around horticulture & sculpture. Meijer Gardens' commitment is to create a legacy of lifelong learning, enjoyment, and a rich cultural experience for generations to come.

Department: Special Event & Performing Arts

Supervisor: Performing Arts Manager

Pay Type: Hourly, Part-Time, Seasonal

Compensation: $17.00/hour

Position Summary: This position will support all concert events and must consistently demonstrate exceptional customer service skills to ensure a positive experience for guests, volunteers, and staff.

Essential Functions

Support the coordination of all concert logistics for the Fifth Third Bank Summer Concert Series, Ayers Basement Systems Tuesday Evening Music Club, and Sunday Strings.

Assist with merchandise load-in and load-out operations.

Help maintain and organize Green Rooms to ensure they are clean and guest-ready.

Aid in securing the Amphitheater during sound checks.

Provide front-of-house support, including guest seating and ticket scanning.

Support both public and private events with on-the-ground logistics coordination, delivering exceptional guest service.

Maintain strict confidentiality and professionalism while working closely with high-profile talent.

Perform other duties as assigned by supervisor.

Education and / or Qualifications preferred:

Education: High school diploma or GED equivalent preferred.

Experience: 2-3 years customer service experience preferred.

Skills/Knowledge/Licenses:

Ability to work in a fast-paced, multi-disciplinary environment comfortably and professionally.

Organizational Expectations

Embrace Meijer Gardens’ mission to promote the enjoyment, understanding and appreciation of gardens, sculpture, the natural environment, and the arts.

Embrace the organization’s non-profit status and commitment to serving and treating the public with dignity and working with a broad and diverse group of employees, volunteers, members, and guests in a respectful and professional manner.

Working Conditions: Basic mobility is expected in offices, grounds, and exhibition areas. Ability to observe details at close range and communicate information accurately with others. Engage in occasional object manipulation with or without assistance, and efficiently navigate the workspace to access essential resources. Manage occasional lifting tasks, and ability to handle objects weighing up to 20 pounds with ease and regularity. Regularly operates in outdoor and challenging weather conditions, including exposure to temperatures exceeding 100 F and dropping below 0 F, rain, high humidity, snow, and direct sunlight. This encompasses both outdoor settings and greenhouse environments. May entail exposure to various workplace hazards such as hazardous materials, loud noise, and extreme heat/cold.

As part of our onboarding process, all new hires are required to complete our background check.

Frederik Meijer Gardens & Sculpture Park is an Equal Opportunity Employer.

We believe in fostering a diverse and inclusive workplace.