Scheduling Coordinator

SCHEDULING COORDINATOR Part Time REPORTS TO: RN/PCA Supervisor POSITION REQUIREMENTS: High School diploma, GED or equivalent, Associate degree Will be considered.

Previous administrative experience preferred, minimum two (2) years' experience in the area of scheduling, transportation, human services, disabilities, or other related field is required; advanced knowledge of computers is recommended; must have demonstrated excellent interpersonal communication skills.

SUMMARY: Works with clients, Personal Care Aides, Homemakers, PACE Transportation and other agency staff to effectively and efficiently schedule and coordinate personal care, homemaker services and transportation for clients.

Maintain database system of patients, Personal Care Aides and Homemakers, and PACE Transportation Drivers containing schedules, aide reports, plan of care, telephone numbers, directions and etc.

Must work independently and use sound judgment in coordinating appropriate transportation services; will assure transportation services are provided in accordance with federal, state, and local guidelines.

Maintain records and compiles appropriate records for support for other operational functions.

DUTIES AND RESPONSIBILITIES: 1.

Scheduling and coordinating Personal Care aides and Homemakers with clients to ensure service are received.

2.

Establish and maintain a good working relationship with other agencies, staff, and clients 3.

Demonstrate excellent computer skills in entering information and querying existing data for problem solving and decision making 4.

Demonstrate ability to submit required paperwork in a timely manner.

5.

Demonstrate excellent verbal communication.

6.

Maintain the highest degree of confidentiality in all aspects of client relations and agency operations.

7.

Maintain database system of patients Personal Care Aides and Homemakers containing schedules, aide records, plan of care, telephone numbers and directions, etc.

8.

Maintains aide records and compiles appropriate records for support for other operational functions.

9.

The Scheduler will comply with HIPAA requirements and will maintain strict confidentiality in all matters pertaining to all clients.

10.

Perform other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: * Must have a working knowledge of scheduling * Ability to independently assess client needs * Ability to use sound judgment in developing a plan for service delivery * Ability to make decisions in routine and non-routine situations * A working knowledge of the geographical and service area 7.

Advanced knowledge of personal computers 8.

Good interpersonal communication skills 9.

Ability to develop and maintain a network of service programs 10.

Ability to maintain adherence to program guidelines 11.

Must be organized and demonstrate attention to details 12.

Must have excellent documentation skills 13.

Must maintain a good work ethic 14.

Understanding of scheduling and resource allocation concepts.