Client Advocate Program Administrator

What You'll Do: Plans, implements & coordinates facility-wide client advocacy programs for persons who temporarily/permanently reside in state operated residential facility (i.e., develops policies & procedures which promote & protect human rights; monitors & evaluates facilities compliance with established laws & accreditation standards; establishes mechanisms for resolution of client advocacy problems; ensures availability of internal & external services for all clients; provides consultation, training & technical advice to department heads, other staff & volunteers concerning advocacy laws & procedures). Provides client advocacy services in accordance with state & federal laws & rules governing client advocacy (e.g., explains availability of advocacy & clients' rights services; provides related written material to newly admitted patients, their families &/or other interested parties; investigates clients' advocacy problems, inquiries & complaints pertaining to their treatment, personal service needs or environment, makes daily rounds of wards to check on clients; reviews unusual incident reports to detect adverse trends; ensures that clients have legal representation at hearings, that such services are adequate & that due process is followed). Prepares reports for facility administration & central office; maintains files, records &/or related correspondence; responds in writing to correspondence pertaining to client advocacy.

Attends meetings related to client advocacy; works cooperatively with facility's citizen's advisory board, legal rights services & other monitoring groups; represents facility on matters concerning patients rights; serves as advocacy liaison with local, state & federal agencies; speaks before community service agencies.

What's in it for you: At the State of Ohio, we take care of the team that cares for Ohioans.

We provide a variety of quality, competitive benefits to eligible full-time and part-time employees.

For a list of all the State of Ohio Benefits, visit our Total Rewards website!

Our benefits package includes: Medical Coverage * Quality, affordable, and competitive medical benefits are offered through the Ohio Med PPO plan.

Dental, Vision and Basic Life Insurance * Dental, vision and basic life insurance premiums are free after one year of continuous service.

Time Away From Work and Work/Life Balance * Paid time off, including vacation, personal, and sick leave * 11 paid holidays per year * Childbirth/Adoption leave Ohio Public Employees Retirement System * OPERS is the retirement system for State of Ohio employees.

The employee contributes 10% of their salary towards their retirement.

The employer contributes an amount equal to 14% of the employee's salary.

Visit the OPERS website for more information.

Deferred Compensation * The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan.

Visit the Ohio Deferred Compensation website for more information.

Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities.

The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Completion of undergraduate core program in social work or mental health technology; 12 mos.

exp.

in advocating & delivery of client rights services for persons who have been abused, neglected or who have been diagnosed with mental illness &/or developmental disabilities &/or behavior disorders.

* Or equivalent of Minimum Class Qualifications for Employment noted above.

Job Skills: Human Services