Parts Counter/Inside Salesman

WATERS has been a family-owned business for over 80 years (currently in its 4th generation), opening our doors in 1938. We are a dealer for International Trucks and IC School Buses (Diamond Edge Certified), Collins Buses, Maintainer Service Trucks/Bodies, Jerr-Dan Wreckers/Carriers, Idealease Truck Rental/Leasing, several different Trailer Lines, HuntVe UTVs, Ranch King Hunting Blinds, and all the parts and services that go with them. We also have several contracts for plant and facilities maintenance. WATERS has 7 locations around Mississippi and as we continue to go, we're looking to add dedicated team members to become a part of our family!

Benefits

Paid Holidays and Vacation

Weekly Pay

Performance Based Incentive Pay

401K Program + Company Contribution

Health Insurance

Dental and Vision Insurance (paid by WATERS)

MDLive Access (paid by WATERS)

Life Insurance and Voluntary Life Insurance option

Short and Long-Term Disability

Uniform Allowance

Jury Duty Pay

Growth Opportunities

Family-Owned and Operated

Responsibilities

Being aligned with our culture is VITAL. Candidate must embody and promote the WATERS Family Values. A summary of our values are below:

Customers - Customers First. Dedicated to the highest level of customers satisfaction.

Integrity - Do the Right Thing. Maintain integrity in all we do.

Employees - Take care of our employees.

Team - One Team, One Family.

B.O.B. Excellence - Be the Best of the Best.

Empowerment - Empower our employees.

Accessibility - Be hands on and accessible to our customers and employees.

Safety - Prioritize safety.

Provide ongoing support to the current customer base

Develop new business relationships

Interact with internal managers to identify new customers

Ensure high customer satisfaction

Keep up to date on product knowledge

Assists parts department with related duties such as customer inquiries, relief of parts counter staff, and the picking and delivering of parts as needed

Determine customer’s changing needs, and promote appropriate products to meet those needs

Accurately source and quote product prices and availability through research of suppliers

Prospects new customers through referrals and cold-calling

Assist in performing parts cycle counts and helping with inventory control tasks

Potentially assisting in performing parts receiving and supplier orders and related tasks

Enter all pertinent information into business system (Karmak Fusion)

Utilize the business system (Karmak Fusion) to monitor and track vehicle parts orders and inventory

Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such

Perform other duties as assigned by management

Qualifications

High School Diploma or equivalent required

2 years of diesel truck and equipment parts experience preferred, but not required

Previous sales experience is an asset

Ability to cold-call, build relationships with customers, and provide exceptional service

Strong negotiation and listening skills

Valid driver’s license and safe driving record

Excellent communication and organizational skills

Basic computer software skills with Microsoft Word, Excel, email, and internet

Familiarity with Karmak Fusion business system a plus

Familiarity with Navistar's software systems a plus

Existing certifications in Navistar's parts education system a plus

Commitment to ongoing sales training

Strong in time-management. Sets and meets priorities and long-term goals

Experience using general office equipment (i.e., computer, copier, fax machine, etc.)

Ability to sit or stand for prolonged periods of time

Ability to perform repetitive data entry tasks, manual dexterity

Must be a team player with a strong sense of commitment to the customer

Must be able to work in a busy environment

Must have the ability to learn and work daily in other digital systems

Working knowledge and familiarity of engines and truck and equipment components is a plus

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.