Conversational AI Developer

Conversational AI Developer

Location: Remote - USA

Employment: Full Time

Are you a Conversational AI Developer with a focus on contact center solutions? If you enjoy working on cutting edge technology, learning new AI platforms, working on impactful projects, collaborating with teams, and working in an innovative culture let us know and apply today.

As a Conversational AI Developer at Navixus, you will be responsible for Conversational AI tool design approaches, configuration, and coding and unit testing.

Qualifications For Success:

2 or more years of experience as a conversational AI Developer (must have experience with Google Dialogflow or Omilia)

Experience using API calls to extend functionality and integration with other services

Experience working in an Agile Software Development environment.

Understanding of contact center operations, customer service processes and challenges in these environments.

Experience testing and quality assurance of AI / IVR solutions

Ability to quickly learn and adapt to concepts in the rapidly evolving field of AI

Other AI developer experience with one of the following IBM Watson Assistant, Amazon Lex, Nuance Mix, and/or other NLU platforms is a plus

Agent Assist experience preferred

Why you’ll love it here:

Applicants can expect to make between $120,000 to $140,000 upon hire. Pay within this range will vary based upon experience, skills, certifications, education among other factors as required in the job description.

Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law).

“Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at .”