Medical Assistant

You're more valuable than ever - And that's just how we'll make you feel.

UPMC, one of the nation's leading health care providers, and

GoHealth Urgent Care, an on-demand consumer-centric care company, are

operating urgent care centers across Pennsylvania and West Virginia.

At UPMC-GoHealth Urgent Care, we place the needs of our patients

first - by providing an effortless patient experience, a welcoming culture

of care and seamless integration with market-leading health systems and our

communities. We would love for you to become a member of our team!

The Medical Assistant assists in examination and treatment of patients

under the direction of an urgent care provider. Manages the check-in and

registration process, interview patients, measures vital signs (i.e., pulse

rate, temperature, blood pressure, weight, and height), and records

information on patients' charts. May be required to draw and collect blood

samples from patients and prepare specimens for laboratory analysis.

Prepares treatment rooms for examination of patients.

Job Requirements

Education

High School Diploma required • Graduate of a Medical Assisting Program preferred

Work Experience

Medical Assistant experience preferred

Front Desk experience preferred Required Licenses/Certifications

• Basic Life Support (BLS) required at the time of hire, obtained

through the American Red Cross (ARC) or American Heart Association (AHA).

• One of the following certifications is required (or must obtain

within 15 months of hire):

o CCMA- Certified Clinical Medical Assistant (verified through NHA,

National Healthcareer Association)

o CMA- Certified Medical Assistant (verified through AAMA, American

Association of Medical Assistant)

o RMA- Registered Medical Assistant (verified through AMT, American

Medical Technologists)

o NCMA- National Certified Medical Assistant (verified through NCCT,

National Center for Competency Testing)

o NRCMA- Nationally Registered Medical Assistant (verified through the

National Association for Health Professionals)

Additionally, CPOE certification for order entry is required within two

weeks of start date and must be kept active in lieu of MA certification

within the first 15 months of hire.

In lieu of an approved MA Certification, we will also accept the following

certifications at the time of hire:

• Graduate of an Accredited School of Nursing or LPN or RN

• EMT - Emergency Medical Technician (verified through the

National Registry of Emergency Medical Technicians)

CNA - Certified Nursing Assistant Essential Functions

• Conduct patient registration, which includes securing required

paperwork and insurance documentation, and verification of insurance and

patient eligibility.

• Process co-pays and schedule patient appointments for assigned

center.

• Coordinate provider referrals to assigned Specialist.

• Answer patient questions regarding their care and keep them

informed of their status.

Inform technical staff of patient flow. • Prepare patients for examination, which includes conducting

interviews to verify patient information, record medical history; confirm

purpose of visit.

• Perform preliminary physical test (blood pressure, weight,

temperature, etc.) for vital signs and escalate critical cases to provider

as needed.

• Conduct point of care testing as needed (i.e., flu, strep,

urinalysis, ECG, HCG); and provide patient information to provider.

• Responsible for stocking supplies and maintenance of exam

rooms, front desk, and reception area; ensure providers have medical

supplies needed.

• Responsible for completing order sheets to maintain supply

inventory levels; regularly check expiration dates on supplies.

• Responsible for maintenance of medical records and scanning

charts to patient files.

• Answer phone calls, collect and sort daily incoming and

outgoing postal correspondence

Ensure reception is well maintained • Conduct courtesy call-backs for patient follow-up.

• Perform opening and closing duties, which includes cashing out,

end-of-day communication, and securing the building.

• Follow operating instructions to perform and document daily

controls and calibration of equipment; maintain Quality Assurance/Quality

Control logs for equipment troubleshoot breakdowns, perform preventive

maintenance, and submit repair tickets as needed.

All other duties as assigned. Additional Knowledge, Skills and Abilities Required

Basic Medical Assistant duties • Ability to type quickly, basic computer knowledge

Proficient in Microsoft Word and Excel

• Detail oriented, able to rely on experience and judgment to

perform a variety of tasks, participate on a team, and accomplish goals

• Exceptional written and verbal communication skills

• Able to interact and treat all persons with fairness, respect

and sensitivity to cultural/social difference

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All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.

For applicants in California, please review our California Consumer Privacy Statement here.