Inbound Supervisor

Suburban Automotive Services is the parent company for four distinct business verticals: Suburban Accessories, GLS North America, Competitive Vehicle Services and The Paint Shop.

Suburban Accessories is the country's largest OEM accessories distributor. We sell and deliver GM and Ford accessories to authorized dealers across the Midwest and Florida. We also distribute AC Delco, Motorcraft and Mopar parts to dealers and aftermarket independent garages. We are comprised of 5 individual ADIs (GM) and 5 individual FADs (Ford), all of which contribute to $500M in total annual sales. Our values are encapsulated by the acronym DRIVEN (Dedicated to service, relationship focused, versatile in our thinking, high standards for excellence and accountable (notable) for our actions).

Why Work for Us?

At Suburban Automotive Services, we're not just about cars; we're about people - our team members. Here's why joining our family-owned, community-driven company will be one of the best decisions of your career:

Stability & Success: 75 years of family-owned excellence.

Guaranteed Stable Schedule: Enjoy a consistent 40-hour workweek with no surprises - work-life balance is key.

Weekly Pay & On-Demand Pay: Get paid every week, with access to same-day pay when you need it.

Amazing Benefits: From medical, dental, and vision coverage to disability and life insurance, we've got you covered.

401K with Company Match: Secure your future while you work with us.

Paid Time Off: 2 weeks of PTO starting after just 30 days.

Community Engagement: We're proud to support the local community through various events.

Recognition Programs: Celebrate your hard work through multiple recognition programs for service, values, and performance.

Inclusive Work Culture: Work alongside diverse talent with a range of skills and knowledge.

Growth Opportunities: We believe in developing our team and promoting from within. We're driven by results, service, safety, solutions, and most importantly, you. Join us and become part of a winning team!

As an Inbound Supervisor, you will provide leadership and day-to-day management of the operation's receiving department. This position ensures that the daily inbound orders are received and the product is put away in the stock objective while prioritizing safety, accuracy, and productivity for our team members. The Inbound Supervisor is also responsible for ensuring that team members are executing their daily responsibilities and following the designed workflow processes and procedures.

Inbound Supervisor Responsibilities include:

Receive and put away daily inbound shipments. This is very much a working supervisor position that assumes leadership in a fast-paced environment.

Unload and stage inbound products from trucks and small parcels. Ensure that products are properly marked and put away in the correct location.

Validate quantities received and that the product is damage-free for all inbound products.

Initiate accident reporting for all direct reports.

Participate in all incident and accident investigations.

Obtain proper carrier documentation for claims on damaged products.

Maintain receiving documentation as required.

Manage vendor and customer returns.

Schedule inbound loads from multiple freight carriers.

Mark all locations for put away.

Ensure the product is in the correct bin/storage location.

Support of the cycle count program.

Ensure maintenance and cleanliness of the bins.

Support and execute continuous improvement projects/Lean culture.

Conduct and participate in team huddles and meetings as needed.

Manage daily workload and assign productivity goals based on customers' demands.

Ensure team members have the tools and resources necessary to focus on safety, cleanliness, and quality while maintaining a high level of productivity.

Assure team members are trained and understand duties, responsibilities, and performance with established expectations.

Analyze data and information to identify new opportunities for cost reduction and continuous improvement; provide thoughtful recommendations & best practice solutions.

Achieve effective performance management of direct reports through observation, feedback, performance evaluations, corrective actions & consequences, and identification of retraining needs. Leadership Responsibilities Include:

Adhere to Suburban Automotive Service's DRIVEN values and align business practices to support the SAS mission and vision.

Manage department revenue and costs within assigned budget; provide thoughtful recommendations and best practice solutions.

Identify any gaps in processes and update procedures as required by system and/or process improvements.

Execute the interview/hiring process of all direct reports and support the process of indirect reports.

Complete goal setting, development plans, and annual reviews for reporting staff on a timely basis.

Coach and train team members to understand duties, responsibilities, and performance with established expectations.

Ensure adherence to operating procedures, legal and compliance regulations, and IT Policies to minimize risk.

Promote a team member-driven culture, including a focus on safety.

Create and maintain open communication with team members, peers, management, and other departments. Inbound Supervisor Qualifications and Skills:

Ability to read, write, and speak English.

High School Diploma or equivalent.

Consistent work history and superior attendance record.

Reliable transportation.

Must meet company background check and drug screen requirements.

A clear driving record is required to pass the requirements of the insurance company.

Knowledge of WMS/TMS/ERP systems as well as Microsoft Office.

Strong time-management skills.

Ability to adapt and learn new technologies quickly.

Demonstrated leadership skills within a warehouse/distribution setting.

Thorough understanding of receiving processes, including initial freight check-in, inventory handling, and cycle counting.

Experience with inbound receipts visibility and labor planning.

Excellent customer service skills.

Ability to provide clear directions and provide any assistance needed to complete these.

Previous experience working with warehouse management systems.

Experience with key performance indicators that measure operational performance.

Forklift certification, experience with parts picker, and powered pallet jack experience are a must.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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