ServiceNow Solutions Architect
Description:
Job Description
Job Description
7+ years of experience in ServiceNow.
Service Catalog Design and Development
IT Request Management process support/governance
IT Knowledge Management process support/governance
Workflow and Automation
Scripting and Customization
User Experience and Accessibility
Maintenance and Optimization
Essential Skills:
Minimum 5+ years of ServiceNow implementation experience in large complex environments and minimum of 7+ years of technology implementation
Knowledge of ITSM modules on processes like Incident, Problem, Change, Service Catalog, Knowledge, Reports, Security Operations and integrations like LDAP, SSO, REST API, etc.
Experience in developing complex catalog items
Experience in customizing Service Portal widgets pages.
Working with a team of both functional and technical consultants through requirements gathering and sprint design sessions.
Should have experience of leading team for implementing ITSM tools and continuous improvements
Experience in the implementation, administration, maintenance and enhancements of ServiceNow
Experience using Orchestrator and Workflow Editor to configure workflows and automate tasks
Experience developing ServiceNow APIs, ServiceNow Workflows, UI Pages, UI Macros, Business Scripts, Catalog Client Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, and Security Rules (ACLs).
Ensuring configuration data is available when and where it is needed to support associated service management processes.
Developing and maintaining the configuration management database (CMDB) to ensure that configuration items and processes are current.
Creating and implementing custom widgets, complex pages, Resolving UI performance bottlenecks, Taxonomies and portal content.
Additional Notes:
Please submit resume in PDF format.
MUST HAVE:
7+ years of experience in ServiceNow.
5+ years of ServiceNow implementation experience in large complex environments and minimum of 7+ years of technology implementation.
Experience in developing complex catalog items
Experience in customizing Service Portal widgets pages.
Should have experience of leading team for implementing ITSM tools and continuous improvements
Experience in the implementation, administration, maintenance and enhancements of ServiceNow
Experience using Orchestrator and Workflow Editor to configure workflows and automate tasks
Experience developing ServiceNow APIs, ServiceNow Workflows, UI Pages, UI Macros, Business Scripts, Catalog Client Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, and Security Rules (ACLs).