ServiceNow Technical Administrator Plano, TX

ServiceNow, ServiceNow Technical, ServiceNow Technology Administration, Scripting, Configuration, Integration Experience level: Mid-senior Experience required: 7 Years Education level: Bachelors degree Job function: Information Technology Industry: Information Technology and Services Pay rate : View hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No Job Description 7+ years of experience in ServiceNow.

Troubleshoot, identify, and resolve platform-related issues in a timely manner.

Address recurring issues by working with development teams to determine root causes and implement long-term solutions.

Monitor system performance Support change management and release practices within ServiceNow.

Maintain foundational data and their sources Document standard operating procedures and provide knowledge articles Assist in system audits Essential Skills: Minimum 5+ years of ServiceNow technical experience Minimum of 7+ years of technology administration Ability to support operations of large ServiceNow implementation Cursory knowledge of multiple applications on the platform Ability to script Ability to troubleshoot issues and work with multiple development teams to provide a fix Ability to write knowledge articles and identify items that can be shifted to the Service Desk for support Ability to maintain foundational data sources (Users, CIs, Locations, etc.) Understanding and strong adherence to change and release policy and best practices Assist in designing governance and administration standards for many products teams Experience Required: Experience in scripting Experience in configuration Experience with integrations Proficiency with the Application Development Lifecycle Excellent communications skills required Additional Notes: Please submit the candidate's resume in PDF format.

Please note that TCS does not consider former full-time employees (FTEs) for rehire.

Additionally, individuals who have previously worked at TCS as contractors must observe a minimum waiting period of six months before being eligible for re-engagement.

MUST HAVE: 7+ years of experience in ServiceNow.

5+ years of ServiceNow technical experience.

7+ years of technology administration experience.

Experience in scripting Experience in configuration Experience with integrations