IT Help Desk Technician
Description:
The Help Desk Technician provides IT support services for all carwash locations as well as for users on our support team.
Crew’s commitments to you:
Competitive compensation
Daily pay options available at no cost to you
Paid Time Off + 6 paid holidays each year
Free carwashes, naturally
Industry-leading training
Incredible growth potential
Tuition reimbursement and paid IT certifications
Group health, dental, and vision
401K with company match
Crew's expectations:
Work schedule is generally Mon-Fri but does include a weekend rotation once per month.
Provide level 1 telephone/email support for all Crew locations.
Respond to incoming ticketing portal break/fix and new IT requests.
Repair, image, and configure new IT assets for deployment at Crew locations.
Troubleshoot application and hardware issues to resolve problems for users.
Possess initiative and motivation with a “get the job done” attitude.
Strong knowledge of Windows Operating Systems and general Microsoft troubleshooting.
High school diploma or equivalent is required. A+ or Network + Certification along with an Associate’s or Bachelor's Degree in Information Technology highly preferred.
Must possess the ability to deal tactfully with customers, team members, and the general public.
Focused on quality while maintaining a sense of urgency.
We're Really in the People Business, We Just Happen to Wash Cars!
Full Time