Performs a variety of technical support duties to ensure proper and timely installation of new or relocated hardware, software, applications, and communications and provides end users with first level support covering a wide variety of questions on systems, software, hardware, peripherals, services, etc. Responsibilities include: Serving as either primary contact point for computer users questions/problems or investigating assigned requests for services or repairs; moving existing and installing new/upgraded end user equipment and applications; participating in the execution of major moves/new facility installation projects as requested; performing related administrative tasks; and maintaining up-to-date job knowledge. Routes more complex problems to second level support following procedures. The job duties of this job are dependent on the current project and as such can change as the projects change.
Licensure/Certification Qualifications:
Certification/Licensure Requirements:
Possession of a valid motor vehicle operator's license as verified through appropriate licensing agency
Employee Benefits at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at .
Job Location: Peerless Building
Shift Rotation: Day Rotation (United States of America)
Shift Start/End: 8:00 AM/4:30 PM
Hours Per Pay Period: 80
Compensation Range: $19.66 - $29.49 / hour
FTE: 1
Weekends: As needed (rarely)
Full Time