Server Assistant - DRP

Job Description

Department: Food & Beverage

Reports To: DRP Restaurant Manager, DRP Assistant Restaurant Manager, DRP Restaurant Supervisor

Supervises: N/A

Classification: Full-Time/Year-Round

Job Summary (Essential Functions): Donald Ross Pub Attendants are front line personnel who assist our servers; the attendant's primary function is to set, clean and maintain the dining room before, during and after meal service.

Job Knowledge, Core Competencies, and Expectations:

Oak Hill Country Club's Acorns of Excellence.

Neatly groomed and dressed in accordance with Oak Hill Country Club's appearance standards.

Exceptional communication abilities when interacting with associates, guests, clients and internal departments to build relationships.

Works harmoniously and professionally with co-workers.

Must be able to work a flexible shift that includes early mornings, nights, weekends, holidays, split shifts, and extended shifts if needed. Expected to work 40-60 hours per week throughout the year and additional hours during event weeks.

All other duties as needed.

Duties & Responsibilities:

Assist the team in providing an exceptional service experience by adhering to Oak Hill food & beverage service standards, providing a five-star experience throughout.

Familiarize yourself with our food and beverage options and daily specials.

Promptly and discreetly clear and reset all tables.

Responsible for opening and closing processes which may include cleaning equipment, breaking down goods, storing and restocking items, etc.

Inspect and clean all china, glass, and flatware.

Promptly and effectively resolve any service issues that arise, seeking assistance from server or management where appropriate.

Work alongside, and in conjunction with, the Banquet Staff and Bartenders for Club events.

Develop a strong working knowledge of member names and preferences.

Ensure the cleanliness and organization of all dining room and back of house spaces.

Assist others in their duties, as needed.

Attend pre-shift meetings to learn shift particulars, and all other required meetings/trainings.

Consistently follow laws and the club's policies for the service of alcoholic beverages.

Carries out bylaws and policies set by the Board of Directors.

Any, and all other duties, as assigned by the DRP Restaurant Manager, DRP Assistant Restaurant Manager, and/or DRP Restaurant Supervisor.

Experience

Previous food & beverage experience preferred but not required.

Education

High school or equivalent education required.

Licenses and Special Requirements

Valid driver's license.

Food safety certification.

Alcoholic beverage certification.

Physical Demands and Work Environment

Regularly exposed to moving mechanical parts and outside weather conditions.

Occasionally exposed to wet and/or humid conditions; high, precarious places; extreme cold; extreme heat. The noise level in the work environment is usually moderate to loud.

Able to meet and perform the physical requirements of the job and to work effectively in an environment that is typical of this position.

Frequent lifting, bending, climbing, stooping, and pulling.

Must be able to lift 75 pounds.

Must be 18 years of age.

Must be able to follow written and verbal instructions.

Must have a reliable form of transportation to and from work.

General Information

Scheduled Shifts: Full-time, year-round position. Days and hours are based on club operations and weather conditions. Regularly works 45+ hours per week.

Wage: Competitive wage, based on experience

Full-time