Billing and Collections Specialist

Job Title: Billing and Collections Specialist

Location: Oakland, CA 94612

Salary/Payrate: $70K-$80K annually and AWESOME benefits!

Work Environment: 90 days 100% onsite then 3 days WFH

Term: Permanent / Fulltime

Bachelor’s degree required: Preferred

Referral Fee: AMS will pay $500 should the person you refer gets hired

JOB DESCRIPTION #LI-SS1

The Legal Billing and Collections Specialist will have overall responsibility of performing full-cycle billing and collections functions and will be expected to provide outstanding service to their assigned attorneys, clients and others in the firm. The position is designed for a proactive problem-solver with a self-starter mentality; skilled at navigating ambiguity and independently driving projects to completion. Our team members are committed to quality, customer service, teamwork and have the ability to perform in a fast-paced environment.

ESSENTIAL FUNCTIONS

The position’s essential functions include but are not limited to:

Generate monthly pre-bills and verify correct billing rates before distribution to Billing Attorneys;

Edit and finalize client invoices;

Prepare write-off request forms for approval (if necessary);

Pull and copy expense backup to accompany invoices;

Mail/scan/e-bill final invoices to clients;

Process revised invoices upon request of attorney and/or client;

Review client contracts for billing guidelines and set up spreadsheet in Excel;

Update client budgets in billing system;

Make changes or corrections to time entries requested by the timekeeper in the billing system;

Calculate and prepare rate increases annually for assigned clients;

Timely respond to questions and inquiries from internal and external clients;

Prepare daily deposit and post cash receipts which includes scanning checks and backup documents for online filing;

Assist team members with their client billing lists;

Manage and prioritize multiple projects simultaneously;

Work cordially, cooperatively, and productively with department and firm employees;

Ability to work under pressure and deadlines and produce a quality product;

File client-matter documentation electronically and in iManage;

Collaborate with Billing Attorneys on collections, with ability to interact with clients regarding same;

Monitor and track accounts receivables to ensure collection goals are met;

Other functions as assigned; and

Work overtime as needed;

QUALIFICATIONS

The following qualifications are required unless otherwise noted:

Minimum of 3 years’ work experience as a Legal Billing Specialist using billing software;

Must have strong technology skills including MS Office Suite (Excel) and an ability to leverage technology to enhance processes;

Ability to maintain high ethical standards and strict confidentiality of all information that the employee may receive as a result of their role;

Desire to maintain and update skills as required by the position;

Capability to organize and prioritize numerous tasks and complete them under time constraints and within budget;

Prior collections experience a plus;

Strong written and verbal skills; and

Interpersonal skills necessary to communicate in person and by phone with a diverse group of attorneys, staff and vendors to provide information with courtesy and tact.