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Server

Company:
Arlo Hotels
Location:
Chicago, IL, 60601
Posted:
May 18, 2025
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Description:

At About Last Knife, we take pride in delivering exceptional service and exquisite dining experiences to our guests.

Our restaurant is a hub of culinary delight, offering a diverse menu of delectable dishes in a warm and inviting atmosphere. As a Hotel Restaurant Server, you'll play a crucial role in ensuring our guests have a memorable stay.

As a Restaurant team member, you will be tasked with the following duties, responsibilities, and assignments:

Great and seat guests with a warm and welcoming attitude;

Ensure prompt and courteous service to guests;

Answer telephone calls and process phone orders;

Coordinate amenity delivery request in connection with the kitchen department;

Address guest questions and complaints;

Collect and process guest payments;

Total receipts at end of shift to verify sales and clear cash register;

Ensures tips are reported properly for tax processing;

Clear dirty table settings and prepare table for resetting;

Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments;

Inspect dining room serving stations for neatness and cleanliness;

Assist service staff as necessary to service guests in a timely manner;

Follow all company safety and security policies and procedures, including reporting accidents, injuries, and unsafe work conditions to management; and

Any and all other work as required to complete the primary purpose of the position.

Job Requirements

Qualifications: First and foremost, you need a passion for the hospitality industry. Our guests are expecting a "Arlo" experience and we deliver nothing less.

Previous hospitality experience is a big plus

Prior customer service experience, especially as a food server

Excellent communication and interpersonal skills.

Ability to work effectively in a fast-paced, team-oriented environment.

Willingness to learn and adapt to our specific service standards.

Preferred Prior Experience:

Six (6) months of previous customer service, restaurant and/or cashier experience

Preferred Education:

High school diploma or equivalent

Required Licenses/ Certification:

Food Safety Training certified or become certified within first 60 days of employment.

Alcohol Awareness certified or become certified within the first 60 days of employment

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