Systems Engineer

DSS, Inc.

DSS, Inc. is a drug and alcohol free workplace (DFWP).

DSS, Inc. is an Equal Opportunity (EOE), Affirmative Action (AA) employer that invites and encourages minorities (M), women (F), veterans (V), veterans preferred (V Preferred), LGBT (Lesbian, Gay, Bisexual, Transsexual) and individuals with disabilities (H) to apply.

We are ADEA and ADA compliant.

Travel Percentage: Up to 25%

Job Location: DSS N Palm Beach - North Palm Beach, FL

Job Shift: Day

Position Type: Full Time

Job Category: Information Technology

Education Level: 4 Year Degree

DSS, Inc. is a leading health information software development and systems integration company, offering services and solutions utilized daily by thousands of clinicians and administrative staff across both public and private sectors nationwide. We are currently seeking a Systems Engineer. This position demands deep technical knowledge and the ability to solve complex web infrastructure challenges while supporting the enterprise's web hosting needs.to implement, train, and provide ongoing support for assigned software applications. The role also involves direct engagement with both external and internal customers to ensure the effective execution of key responsibilities.

OVERVIEW

Serves as a technical expert in web engineering, specializing in Internet Information Services (IIS) and related web technologies, including containerized environments. This hands-on role requires extensive experience in designing, implementing, maintaining, and optimizing IIS environments, web applications, and container-based deployments. The Systems Engineer is responsible for enhancing web server performance, ensuring high availability, and implementing advanced security measures for IIS-based and containerized web solutions.

The Systems Engineer will:

Establishes, oversees, and performs system checks to verify the integrity, performance, and availability of IIS servers, web applications, and containerized environments daily. Mentors junior Web Engineers as required or requested.

Researches and recommends innovative, and where possible automated, approaches for IIS administration tasks and container orchestration.

Implements tools and processes that reduce labor and resource costs while improving overall web service delivery.

Establishes and oversees processes to prevent, identify, and rectify security vulnerabilities in IIS environments and containerized applications.

Performs advanced troubleshooting for IIS and container-related issues, leading problem-solving efforts involving outside vendors and other support personnel.

Installs, configures, tests, and maintains IIS, web applications, containerization platforms, and related management tools.

Identifies approaches to leverage resources and provide economies of scale in web hosting and containerized environments.

Establishes best practices for, and performs, performance tuning, hardware upgrades, and resource optimization for IIS and container infrastructures.

Oversees and remediates issues discovered during security monitoring, vulnerability scanning, and penetration testing of web applications and containers.

Ensures data backup, replication, and testing operations are performing correctly for web content and container data.

Establishes processes to apply IIS patches, upgrades, and security updates to web servers and containerized applications.

Actively participates in the implementation of disaster recovery and business continuity capabilities for web services.

Creates and maintains detailed technical documentation for IIS configurations, web applications, and container deployments.

Performs capacity monitoring and assists with short and long-term capacity planning for web infrastructure.

Identifies and helps to gather data for Key Performance Indicators (KPI) related to web services and container performance.

Adheres to all procedures and policies including the use of Incident and Change Management for web infrastructure changes.

Performs on-call responsibilities and after-hours duties as necessary for critical web service issues.

Other Duties:

Works with other departments’ teams, as requested, in recommending the required hardware and software topology for the right deployment architecture.

Works closely with the Automation development team for deployment and configuration management.

Contributes to the development and completion of technical RFP’s.

Project management functions including managing the installation of new systems and other special projects.

The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change, or rescind work assignments and make a reasonable accommodation as needed.

COMPENSATION:

Salary at DSS, Inc. is determined by various factors, including but not limited to the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $125,000.00 to $140,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of DSS, Inc. total compensation package for employees.

SECURITY AND PRIVACY DUTIES AND RESPONSIBILITIES

Individuals working for DSS will be subject to security and privacy requirements as explained in HIPAA, FedRAMP, and NIST 800-53. Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments that are considered to be in the high risk category will be required to undergo advanced training based on their role and level of access. Individuals with access to modify data and the configuration baseline will require further training.

REQUIREMENTS:

7+ years of experience administering Windows Server operating systems.

7+ years of experience administering IIS and .NET technologies.

5+ years of experience planning and administering AWS large-scale virtualized environments.

2+ years of experience with AWS ECS, Kubernetes, OpenShift or similar.

Comprehensive understanding of Application Load Balancers.

Extensive experience in DNS, Routing, and Load Balancer configuration and troubleshooting.

Advanced proficiency in WAN and LAN configuration and troubleshooting.

Exhibits mature organization and time management skills.

Strong interpersonal and communication skills

Excellent technical documentation and communication skills with the ability to articulate clearly and concisely technical information to non-technical staff, both orally and in writing.

Fluency in at least one scripting language, shell scripting, and experience with object-oriented programming languages

Desired:

Experience developing automation tools and frameworks for performance measurement and analysis.

Project management expertise.

Experience in running presentations to internal audiences.

EDUCATION:

Bachelor's degree; consideration given to experience plus education

CERTIFICATION (S), LICENSES:

Desired:

AWS Certified

Years of experience in a similar role:

7+ years of experience administering Windows Server

3+ years of work experience in AWS

Desired:

Administrative experience in Linux (Redhat/Centos)

PHYSICAL DEMANDS:

Standing

10% per day

Sitting

80% per day

Walking

5% per day

Stooping

5% per day

Lifting

Ability to lift up to 20 lbs. unassisted

Computer Work

80% per day

Telephone Work

10% per day

Reading

10% per day

DSS, Inc. is an Equal Opportunity Employer.

If you need an accommodation seeking employment with DSS, Inc., please email or call . Accommodations are made on a case-by-case basis.

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