Clerical Support Level 2 - SAP

Summary

The Clerical Support helps to maintain a well-functioning office environment through the provision of high-quality administrative and clerical tasks. Strong organizational, interpersonal, and communications skills help maintain smooth operations.

Qualifications

Processes online library card registration, verifies accuracy of library submitted data, and maintains file of library cardholders

Answers the telephone, directs calls, and takes messages

Receives, sorts, and distributes incoming mail and packages and prepares outgoing mail

Maintains office equipment; completes preventative maintenance, troubleshoots problems, schedules repairs

Fulfills supplies requests from member libraries

Processes Copy Center requests from staff and member libraries

Administrative filing

Processes requests for office library collection items and maintains collection

Performs other duties, task and special projects, as required.

Additional Information

Qualifications / Requirements:

High school graduate or equivalent

Preferred Skills, Knowledge & Experience:

Strong communication, interpersonal, and organizational skills

Proficient computer skills including working knowledge of Microsoft Office suite

Prior office experience preferred

Computer Skills:

To perform this job successfully, an individual should have:

Ability to learn and use proprietary databases

Working knowledge of Microsoft Office

The specific vision requirement for this position is:

Work Environment:

Office environment

35 hours per week

8:30am-4:30pm, Monday-Friday

Occasional evenings and weekends

Other:

Must be able to travel between libraries and throughout Pennsylvania as required