Senior Computer Systems Analyst

Job Description

Provide technical and administrative direction for personnel performing software development tasks, including the review of work products for correctness, adherence to the design concept and to user standards, and for progress in accordance with schedules. Coordinate with the Project and/or Program Manager to ensure problem solutions and user satisfaction. Make recommendations, if needed, for approval of major systems installations. Prepare milestone status reports and deliveries/presentations on the system concept to colleagues, subordinates, and end user representatives. Coordinate closely with programmers to ensure proper implementation of program and system specifications. Provide daily supervision and direction to support staff.

Required Experience

• Bachelor’s degree in Computer Science, Engineering, or related field and 5 years of relevant work experience in IT customer support. Additional experience can be substituted for degree.

• Must have technical computer and customer service skills.

• Thorough knowledge of the software development lifecycle and associated development tasks, concepts, and milestones.

• Strong interpersonal and time management skills and must have the ability to adapt and prioritize work in a dynamic environment.

• Ability to effectively communicate verbally and electronically to various levels of staff with various levels of understanding of technology.

• Certifications in one or more of the following are required:

º ITIL v3 or higher

º Certificate in Microsoft Operations Framework (MOF)

º MTA: Microsoft Technology Associate

º MCSA: Microsoft Certified Solutions Associate

º MSCE: Microsoft Certified Solutions Expert

º Apple Certified Associate (Integration Basics)

º Apple Certified Support Professional

º CompTIA A+ Certified Professional

º CompTIA Network+ Certified Professional

º CompTIA Security+ Certified Professional

º Jamf Certified Tech or Expert

• Must be able to obtain agency suitability clearance prior to start date.Company Description

AAC Inc. is a veteran owned company and was founded in 1983 in Vienna, VA. AAC Inc has 100 total employees at client sites across the U.S.. Since 1983, AAC has assisted our customers to transform and modernize their enterprise architecture, processes, applications, and infrastructure, with the focus on Cloud, Cyber, Enterprise IT, Systems Engineering and United Communication Services. Our mission remains to provide innovative and cost-effective technology-based solutions to meet our customer’s mission and business requirements. Our ability to deliver across the full scope of requirements, both operationally and strategically has set us apart from our competitors as we are able to balance risk against the right solutions.

Full-time