IT Systems Administrator

Job Description

Come join our Team!

IT Systems Administrator

Location: Cranston, RI

Department: Information Technology

Reports To: Operations Manager

Job Type: Full-Time

Work Environment: On-site

Position Summary:

We are seeking a highly skilled and detail-oriented IT Systems Administrator to manage and support our organization's IT infrastructure across multiple platforms and locations. This role involves the administration of Office 365, Windows Servers, VOIP systems, end-user devices, and business-critical applications like Inxsql. The ideal candidate will be proactive, security-conscious, and capable of working independently and collaboratively.

Key Responsibilities:

Office 365 Administration

Manage user accounts: add/remove users, assign licenses

Administer Microsoft Entra ID (Azure AD)

Configure and manage Microsoft Teams and Groups

Enforce security policies including password controls and MFA (Authenticator)

Manage Exchange Online mailboxes and permissions

RingCentral VOIP System

User provisioning and deactivation

Maintain and troubleshoot VOIP hardware

Configure extensions and call queues

Windows Server Administration

Windows Server 2019:

Manage Domain Controller, DNS, and user accounts

Configure and maintain network printers

Perform regular backups and recovery testing

Windows Server 2022 Datacenter:

Manage user access and printer configurations

Support Inxsql database and OneDrive integration

End-User Device Management

Procure, configure, and deploy Windows 11 PCs (desktops/laptops) for local and branch offices

Install and maintain applications

Configure network and label printers (Zebra, HP)

Troubleshoot Ethernet and WiFi connectivity

Inxsql ERP System

Manage login permissions and user defaults

Customize and create reports (SSRS)

Set up customers, vendors, and items

Handle invoicing, receiving, lot management, and auditing

Import files for pricing and mass updates

Maintain code files and forms

Remote Access & Security

Configure and support NetExtender VPN and Remote Desktop settings

Maintain Exclaimer Cloud for email signature management

Website & Hosting

Maintain and update company website (easternscrew.com)

Work with PHP and DreamHost hosting platform

Print Management

Create and edit product prints and documentation

Cloud Services

Manage AWS Route 53 DNS configurations

Qualifications:

Associate's or Bachelor's degree in Information Technology or related field (or equivalent experience)

3+ years of experience in IT systems administration

Strong knowledge of Microsoft 365, Windows Server environments, and VOIP systems

Experience with ERP systems, preferably Inxsql

Familiarity with PHP, SSRS, and AWS services

Excellent troubleshooting and communication skills

Ability to manage multiple priorities in a fast-paced environment

Appy Today!

Preferred Certifications:

Microsoft Certified: Azure Administrator Associate

CompTIA Network+ / Security+

RingCentral Certified Administrator

AWS Certified Cloud Practitioner

Please send your Resume & Salary Requirements.

No walk-ins or phone calls, please!

As an EOE/AA employer, our company will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Job Posted by ApplicantPro

Full-time