IT Support Tech - Entry Level

Job Description

Description:

Job Code: 2022-002

Location: Manassas Park, VA

This is a PART TIME job, starting pay of $12.00/hour. You must be a HUBZone resident to qualify. See HUBZone Map to check your address and verify it complies with the requirement.

*Part-Time (10 hours/week), Monday through Thursday, morning shift

(Bi-lingual, Fluent in Spanish and English a plus)

DUTIES AND RESPONSIBILITIES:

The SSI Career Resource Center (CRC) offers basic computer skills assistance services free of charge to the community. IT Support Techs are responsible for teaching and assisting customers with job-related and personal computer use skills, including:

Basic computer use, including keyboard and mouse

Microsoft Windows basic use/navigation

Web browser (Internet Explorer, Google Chrome, Mozilla Firefox) use

Email setup and use (web-based or Outlook)

Basic internet search skills (job postings, family search, educational research)

Basic use of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Resume formatting

SKILLS AND EXPERIENCE:

Candidate must reside in SBA HUBZone map area: HUBZone Map

Candidate must possess verbal and written communication skills sufficient to complete online and on-the-job training.

Ability to work independently on assigned training tasks.

Excellent attention to detail and strong problem solving skills.

Ability to learn quickly, pick up new concepts and technologies via on-the-job training and assigned reading.

Moderate knowledge of personal computers and peripherals such as scanners and printers.

Knowledge of and/or hands-on experience with current Windows and/or Apple operating systems

Fluent Spanish speaker a plusRequirements:

REQUIRED QUALIFICATIONS:

MUST live in a current designated HUBZone. See HUBZone Map

to check your address and verify it complies with the requirement.

Must be capable of passing a simple background check

High School Diploma, GED or evidence of current program of studies enrollment

SSI is committed to non-discrimination and equal employment opportunity. All qualified applicants will receive consideration for employment without discrimination based on disability, protected veteran status or any other characteristics protected by law.

SSI is a HUBZone small business that provides professional services including systems engineering, information systems integration, and technology management services. SSI offers a generous array of benefits including: Employee Medical, Vision, Dental, and Prescription Drug Insurance Plans, 60% paid premium for dependents. SSI provides Life Insurance, Long Term Disability, and Short-Term Disability benefits at no cost. SSI employees receive 24 paid days off in the first year on board. We also provide Military Leave benefits, a 401(k) Retirement Plan, education assistance, Personal Technology Refresh and Employee Referral bonuses. Positions subject to Service Contract Act (SCA) have benefits provided as required by law.

Part-time