Senior Business Analyst

We are a lean, nimble, and highly adaptive team that works seamlessly and transparently with our Brands in order for them to take the spotlight.

We focus our efforts and talents to drive best practices, capture new opportunities, and accelerate performance across our portfolio of brands.

Joining the a.k.a.

Brands team means rolling up your sleeves, digging into challenges, creating and implementing new strategies, and not being limited to the confines of a job title or job description.

We all play on the same team and value the insights and contributions that every member of our team makes daily.

We are seeking an exceptional Senior Business Analyst to play a pivotal role in the successful delivery of our enterprise-wide transformation program.

This initiative will replace core platforms across ERP, POS, OMS, and Merch Planning, redefining our systems and business processes to support a modern, scalable operating model across ANZ.

You will work with the program manager & enterprise architect to lead discovery and analysis efforts, working with senior stakeholders, business teams, vendors, and delivery squads to define future-state capabilities and ensure alignment between technology and business strategy.

Key Responsibilities

Lead discovery workshops with senior stakeholders to understand business goals, pain points, and desired future states

Document current and future state processes, including cross-functional process mapping, capability models, and impact assessments

Elicit and document business, functional, and non-functional requirements that are clear, testable, and actionable

Collaborate with architects and delivery leads to shape solution design and roadmap decisions

Validate requirements through prototyping, storyboarding, and vendor analysis

Contribute to change impact assessments, communication plans, and training needs in partnership with the change management team

Support QA teams by reviewing test cases, participating in UAT, and confirming traceability from requirements to test coverage

Engage with vendors and third parties to align external solutions with internal objectives as needed

Skills & Experience

5+ years’ experience as a Business Analyst in complex transformation or enterprise-level projects

Deep understanding of enterprise systems (ERP, POS, OMS, or related) and associated business processes

Proven ability to influence stakeholders with strong communication and facilitation skills

Experience in Agile, Scrum, or hybrid delivery models, including working with Jira/Confluence

Strong visual communication skills – able to produce high-quality process maps and flow diagrams

Comfortable managing ambiguity, shifting priorities, and working in a fast-paced environment

Experience working with cross-functional delivery teams, vendors, and offshore resources

Strong attention to detail and a passion for creating clear, concise, and engaging documentation

Prior experience in retail, ecommerce, or supply chain environments is highly desirable

Nice to Have

Experience with TOGAF or BABOK frameworks

Exposure to tools like Visio, Lucidchart, Signavio etc. for process/design work

Understanding of enterprise integration patterns and APIs

Full Time

Thank you for your interest in the Senior Business Analyst role on our Core Systems Transformation Program. As part of your application, we ask that you complete a short written submission to help us better understand your real-world experience and communication style. Describe the most complex project you’ve ever been involved in. Your response should include: 1. Project Overview Scope, industry, systems involved Project duration Your role in the project 2. Stakeholders Approximate number and types of stakeholders (e.g. business, technical, vendors, C-level) For stakeholders who we particularly important how did you identify and engage with them 3. Why It Was Complex What factors made this project particularly challenging? (e.g. scale, ambiguity, integration, pace) 4. Your Contribution How you approached the analysis, documentation, stakeholder engagement, or problem-solving What impact your work had on project outcomes 5. Key Learnings or Reflections How did you go about reflecting on the lessons of the project What you learned and what you’d do differently next time Format & Submission Guidelines Format: PDF or Word document Length: Max 1–2 pages (concise and to the point) File name: Firstname_Lastname_CK-BA-Project-Essay.pdf Benefits of Working at a.k.a. Brands: Working with a best-in-class company, requires a best-in-class benefits and compensation offering. When taking on a role at a.k.a. Brands you will receive: > Competitive market-based compensation and financial incentives. > A full range of company-sponsored health and welfare benefits > A sector leading 401(k) retirement program that matches 100% of your contributions up 5% of your pay > Company Employee Stock Purchase Plan with a 15% discount > Generous discounts across our direct-to-consumer brands. > A time-off package that includes 35-days off per year > Learning, development, and stretch opportunities to help grow your career. Equal Employment Opportunity Statement a.k.a. Brands is an equal opportunity employer. We are committed to creating a diverse and welcoming workplace. To facilitate this, we actively promote a culture of inclusivity internally and encourage both those with non-traditional backgrounds and candidates that identity as part of a traditionally marginalized community to apply for opportunities with us and our portfolio of brands. Additionally, we routinely review our hiring practices and recruiting sources to eliminate both potential and actual bias in the hiring process. If you need assistance or accommodation during the hiring process due to a disability, please contact us at . Please note that we do not respond to application inquiries or resume submissions via this email address. CCPA Notice at Collection for California Employees and Applicants click here. #akaBrands #akaBrandsCareers #akaYourCareer Principals Only. No Agencies Please.