Collections Specialist

Job Description

We are looking for a highly organized and detail-oriented Collections Specialist to join our team in Rancho Dominguez, California. In this Contract-to-permanent role, you will play a crucial part in managing customer accounts and ensuring prompt payments. This is an excellent opportunity to contribute to the financial health of a leading company in the food and food processing industry.

Responsibilities:

• Monitor and review customer accounts to ensure accurate and timely payments.

• Generate and analyze aging reports to identify overdue accounts and prioritize collection efforts.

• Contact customers to resolve outstanding balances and negotiate payment plans as needed.

• Assist with various accounts receivable tasks, such as posting payments and reconciling accounts.

• Collaborate with internal teams to address billing discrepancies and provide solutions.

• Conduct credit analysis to determine customer creditworthiness and recommend credit limits.

• Manage commercial collections processes while maintaining professionalism and strong customer relationships.

• Prepare reports and documentation related to collections activities for management review.

• Ensure compliance with company policies and relevant regulations during the collections process.• At least 1 year of experience in commercial collections or a related role.

• Strong knowledge of aged receivables and credit analysis processes.

• Proficiency in managing commercial collections and negotiating payment terms.

• Familiarity with credit approvals and financial reporting.

• Excellent communication and interpersonal skills for interacting with customers and internal teams.

• High attention to detail and ability to multitask in a fast-paced environment.

• Proficiency in relevant software and tools for accounts receivable and collections.

• Strong problem-solving skills to address billing issues and discrepancies effectively.