Brake and Alignment Specialist

Job Title: Harley-Davidson Service Technician

Location: Fredericksburg, VA, 22408

Summary Description

Repair, customize, maintain and or overhaul both customer and dealer owned motorcycles while maintaining excellent quality and high technical efficiency.

We Offer:

-Competitive Pay

-Ongoing professional training

-Excellent benefits package including

Medical

Dental

Vision

Life, Long Term Disability, Critical Illness, Accident Insurance

Legal Shield

401(k) and profit-sharing plan with employer match

Paid Holiday, Sick and Vacation

Responsibilities

Accept work assignments from Service Adviser and or Service Manager.

Request parts for the job as early as possible when needs become known.

Perform service, repair and customization work in accordance to motor companies and dealership specifications.

Notify Service Advisors of any additional work needed or of any delays in expected completion as soon as they become know so that customer can be notified of the delay

Keep customers vehicles clean and treated with respect

After work is finished ensure proper notation of work performed on work order and ensure paper work is returned to Service Adviser for completion and close out.

Keep work area as clean as possible and assist co-workers with maintaining shop cleanliness.

Assist Service Advisers with communicating with customers, test riding, or any other issues which will help ensure customer satisfaction.

Maintain technical qualifications (PHD and or others) by completing any necessary training programs assigned to you by the Service Manager.

Requirements

Completion of factory training program such as MMI or equivalent work experience.

Provide prompt, dependable, high quality, vehicle service to external and internal customers.

Complete repair work within the scheduled or allotted time period whenever possible. Continually improve this efficiency skill.

Minimize come-backs and deal with them professionally, promptly, and satisfactorily when they do occur.

Maintain productivity (time spent working on billable jobs) as close to 100% as possible.

Maintain clean efficient facilities at all times

PIa0021a6bdf36-31181-37156092

Full Time