Senior Network Engineer

About the organization

A well-established, community-focused financial institution headquartered in the Bay Area, known for its personalized banking services and long-standing commitment to local communities. The organization offers a full range of financial products including personal and business banking, mortgage lending, and wealth management. It distinguishes itself through relationship-based service, local decision-making, and support for regional economic growth through philanthropic initiatives and community engagement.

Position Overview:

The Senior Network Engineer performs activities required to design, build, deploy, and support the Enterprise LAN/WAN network and supporting branch operations, production datacenters, applications, telephony and video systems, and other devices. This is a technical position that requires strong troubleshooting and analytical skills, combined with a keen ability to communicate well in both verbal and written form.

Roles and Responsibilities

Respond, troubleshoot, identify root causes, and remediate issues in a complete, documented, and timely manner.

Ensure that appropriate monitoring, alerting, and logging mechanisms are in place and functioning optimally at all times.

Ensure network devices are configured and maintained in accordance with appropriate standards, best practices, and regulatory compliance requirements. Utilize and follow the change management process for network changes.

Provide Level 3 support to Network Operations for all LAN/WAN issues.

Keep abreast of new technologies and recommend adoption as appropriate. Identify areas for automation or other process improvements.

Participate in team on-call rotation and provide support during project and operations-related cutovers.

Partner with business units to understand organizational needs and plan, design, implement, and support production data centers.

Design, configure, implement, and support connectivity to leading Cloud providers per business requirements.

Manage network uptime by auditing and enhancing network monitoring.

Manage multiple high-visibility, high-impact projects simultaneously.

Work with cross-functional teams supporting business applications and on-prem infrastructure and cloud.

Proactively identify gaps, risks, and issues and navigate organizational structure to resolve them.

Plan, design, and coordinate the implementation of WAN or Internet-related activities in support of defined requirements generated by business and growth demands.

Validate project requirements, define project scope, develop project schedules, and produce detailed designs for assigned projects.

Perform analysis and diagnosis of highly sophisticated networking problems related to WAN or Internet.

Prepare and maintain up-to-date documentation detailing the deployed solutions.

Plan and execute highly sophisticated network upgrades and migration activities.

Assist with deployment and strategy of tools and related Network Management Systems.

Provide mentorship for existing network team members as appropriate.Qualifications

Bachelor's degree in Computer Science or related field (or equivalent experience).

Requires traveling to Bay Area branch locations.

Basic routing, switching, VPN, wireless, firewall skills, and troubleshooting network knowledge.

Expert knowledge of Cisco networking equipment and software — Cisco CCNA, CCNP, or equivalent work experience.

Hands-on Senior Network Engineer with over 4 years of experience in network design, architecture, and administration of multi-platform LAN/WAN environments.

Demonstrated ability to systematically troubleshoot problems in complex systems and network environments.

Experience designing and supporting high-availability networks in load-balanced, n-tier application environments.

Experience supporting secure enterprise wireless networks, including Meraki knowledge and experience.

4+ years of experience with planning and design of customer-facing production data centers.

Strong knowledge and experience in IP networking, L2/L3 network protocols (spanning-tree, OSPF, BGP), LAN/WAN, TCP/IP, DHCP, DNS, routing, QoS, VLAN, ACL, NAC.

Strong WAN background.

SD-WAN project implementation experience a plus.

Expert knowledge in building hybrid cloud approaches.

Expert knowledge and experience with VPN encryption technologies, modern switching platforms, and firewalls including policy implementation and capacity management.

Expert knowledge of Cisco equipment is highly desirable.

Expert knowledge and experience with routing protocols and traffic engineering.

Experience with infrastructure testing and troubleshooting tools including packet capture devices, network equipment debug and diagnostics (Wireshark, NetFlow, SolarWinds Orion).

Experience in security policy implementation and managing the design and support of network environments to maintain policy integrity.

Experience improving network monitoring to avoid service disruptions.

Proven ability to manage mission-critical, highly visible infrastructure projects to completion.

Experience in telephony and understanding of various standards.

Excellent written, verbal, and presentation skills.

Automation experience is a plus.