Lawrence - Bakery Cooperator FT

Job Description

Cooperator- Bakery

Job Summary

We are excited to add a new member to our small team of hard-working and talented bakers! Early morning availability (as early as 5am), punctuality and reliability are a must. Some background in food service is preferred and bakery experience is great but not required—we will gladly train the right person.

Cooperators are entry level positions at the co-op. These team members work closely with department Specialists and Managers to consistently meet the needs of shoppers in a fast-paced service environment.

Bakery Cooperators report to the Bakery Manager. They prepare, bake and package muffins, scones, pies, breads, and cookies according to established recipes, procedures - maintaining the high-quality standards of the department. They demonstrate exceptional communication and customer service skills.

Cooperator Duties & Responsibilities

Collaborate with department Specialists to execute daily tasks within the department including opening, mid, and closing duties as assigned

Provide exceptional, prompt and friendly service in person and over the phone

Comply with safety procedures and identify unsafe conditions; report all safety risks to store management (ex: items in need of repair, customer or employee accidents, safety risks or issues including robbery, theft, or fraud).

Support training of new staff members by modeling best practices and established department procedures

Assist with ordering, inventory, and other duties as assigned

Gain and maintain knowledge of cooperative ownership and business model practices

Gain and maintain knowledge of products sold within the store and be able to respond to questions and make suggestions about products.

Stay current with present, future, seasonal and special promotions and ads.

Willing to work weekends and holidays.

Reports to work as scheduled and on time.

Department Duties

Prepare and bake muffins, scones, pies, breads, and cookies according to department recipes and procedures, maintaining and demonstrating quality standards of the department

Package, stock out and face product, keeping displays looking abundant

Serve and assist customers, explain products, ingredients, flavor, taste and preparation

Take phone and in-person bakery orders from customers

Follow, maintain and perform safety and sanitation procedures; throughout all shifts.

Ensure that all production, inventory, prep, and display cases are properly stored, labeled, and rotated.

Assist with management of bakery inventory and ensuring supplies are fresh and high quality

Assist in writing of production and packaging lists

Maintain a neat, clean and safe department and equipment, including coolers, backstock and other storage spaces

Communicate effectively with co-workers, engage in huddles and discussions of sales reports

Physical Requirements, Working Conditions + Equipment

Work requires standing/walking for 90% of a shift.

Work requires the following motions: lifting up to 50 lbs, bending, twisting, squatting and reaching; hand use: single grasping, fine manipulation, pushing, and pulling.

Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.

Ability to work in a wet and cold environment.

Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery

Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment

Qualifications and Skills

Past work record reflects dependability and integrity

Flexibility of schedule to adapt and respond to the needs of the department.

Exceptional customer service skills

Proven ability to follow through on commitments, prioritize and reprioritize as necessary

Excellent interpersonal and customer relationship skills

Must have the ability to read written and interpret verbal or demonstrated instructions; write identifying information and make requests verbally or in writing

Must be able to solve practical problems and work towards solutions

Must be able to perform simple addition and subtraction, as well as counting and recording

Salary & Benefits

$15.16-$17.00/hour

20% employee discount

vacation and paid time off accrual

medical, dental, vision insurance (at 30+ hours per week)

free life insurance (at 30+ hours per week)

pet insurance

401(k) retirement plan with up to 3% match

birthday and service anniversary recognition

free community classes

About Us

Who says fresh, local and organic has to be exclusive? Not us. At The Merc Co+op, we think that all of us, every parent and caregiver, every coach, every friend, every teacher and every kid are hungry for affordable, healthy, delicious food. Our co-op is on a mission to make sure that everyone in our community has access!

The Merc Co+op is a grocery store owned by our community, not some corporate office 1,000 miles away. So, instead of focusing on Wall Street investors, we focus on what our neighbors want — nourishing everyone according to their budget and cooking style. We know how to get the best local food because we know our farmers by name. And, we’re passionate about giving back to our community because we know that good food is just the beginning of what we can achieve by working together. So, if you want the neighborhood gathering place for fresh, healthy and delicious food, our doors are wide open — to everyone.

Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level.

Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position.

Full-time