Business Development Specialist

Job Description

Launching your career with Northrop Grumman Federal Credit Union (NGFCU) means being a valued team member at one of the strongest credit unions in the country. AT NGFCU, we understand that our employees are one of our most valuable assets. We offer a total compensation program that focuses on providing work-life balance and supports the overall needs of our team members.

Position Description

The Business Development Department develops lifelong and deepened relationships with sponsor organizations and members, demonstrating how NGFCU is a trusted financial partner who CAREs. The Business Development Department works together and with others across the Credit Union as ONE team, all with the common goal of generating membership growth, member participation, and delivering the highest-level experiences.

The Business Development Department vision is to become and remain a trusted and organizationally integrated partner to our sponsor organizations, to be widely acknowledged as a sponsor employee benefit, and to achieve consistent and sustainable membership growth

Summary of Primary Functions

Support Credit Union efforts to maintain existing business and develop new business for the credit union through Selected Employer Groups (SEG) communities. Responsible for assisting the Business Development team to enhance overall membership penetration and the image of the Credit Union; including administrative duties connected to maximizing functionality to help achieve Business Development and organizational goals.

Taking direction from the Business Development Director, the Business Development Specialist executes NGFCU’s strategies encompassing in person and digital and virtual content, financial education, sponsor communications, and social media presence among others. Responsible for assisting with the creation, curating, and improvement of the Credit Union’s financial literacy and wellness content and resources. This includes executing on the goals and strategies, determining resource and channel requirements, audiences, segmentation, performing testing, tracking response, reporting, analysis, and making recommendations and corresponding adjustments. Provide assistance with planning, reporting, analysis, and recommendations for improving KPIs, including participation goals in web content. Create content for display and distribution within our branches, within sponsor communication channels, and for use in Business Development and other promotional opportunities. Supports projects and provides visibility on status to the BD Director. Should possess knowledge of various educational methods and processes, sales techniques, and creative marketing/communication channels. May be assigned to work as a Junior Loan Officer, or Loan Officer, and may be required to provide underwriting support and loan decisions. Performs as liaison between members and Branches, Business Development, Lending, and other departments. Travel frequently to serve SEGs to perform Business Development events and table setup’s within assigned sites. Supports branch operations as a Teller I, Teller II, or MSR as required, but primarily as a back-up to existing branch personnel. Understand financial products, processes and transaction requirements to support branch operations. Other duties as assigned

Position Requirements

Bachelor’s degree or equivalent experience required.

Minimum of 4 years of financial institution experience, with demonstrated success in a sales environment. Working knowledge and intermediate level of competency in using Microsoft Office Suite programs. Strong oral/written communication and organizational skills.

High level of self-motivation, and able to effectively prioritize time and responsibilities.

Working knowledge of Federal and State regulations associated with Credit Union/Banking Services. Ability to travel locally, and non-locally, up to 70% of time, with a valid driver’s license and reliable transportation available for use in accomplishing job requirements. Maintains current and extensive financial knowledge.

Ability to research and self-educate on a variety of financial literacy and educational topics. May be required to achieve and maintain certified financial planner certification.

Relevant knowledge of educational approaches, sales techniques, and creative marketing/communication channels. Customer oriented skills, providing meaningful and knowledgeable information to members and supporting their financial needs and processing, where required, their individual transactions.

Requires knowledge of current and developing financial products and services. Demonstrates ability to research and self-educate on a multitude of financial literacy and educational topics pertinent to our member base.

May require a certificate in financial planning.

NGFCU offers competitive compensation and a rich benefits package including medical, dental, vision, disability and life insurance, and a 401(k)-profit sharing plan with employer matching.

Compensation and Job Title is commensurate with experience and may fall under the following pay ranges:

Business Development Specialist- $68,700 to 103,050 Annually

Please note that the salary information is a general guideline only. Northrop Grumman Federal Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.

We perform thorough background checks including verification of previous employment, education, credit checks and pre-employment drug screening. Any discrepancies in reported dates, titles, or degree information may result in an employment offer to be withdrawn.

NGFCU is an Equal Opportunity Employer

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment-qualified applicants with arrest and conviction records.

Monday through Friday

8:00 am to 5:00 pm

Full-time