Platform Architect

Description

POSITION PROFILE

This position will be responsible for establishing and managing the portfolio architecture direction and standards for the Key Area of Focus that Ricoh takes to market to evolve our Ricoh US Portfolio. Works with strategy managers in industry verticals and core business domains to apply the technology architecture standards and establish specific technology and business strategies for service offerings and relays business requirements to technical development teams to execute the strategy. Champions the use of technology to transform the solution delivery models and modernize traditional services. Research emerging trends in technologies determines their application in Ricoh's portfolio, and identifies their placement in multi-year roadmaps. Facilitates the development of mutually beneficial partnerships with key vendors to accelerate Ricoh's ability to service the market. Communicates technical vision, roadmaps, and applications to senior leaders within Ricoh and targeted customers and vendors with clarity and conciseness, ensuring the business implications are properly comprehended.

JOB DUTIES AND RESPONSIBILITIES

Evaluating business processes, anticipating requirements, uncovering areas for improvement, and participating in the development of strategic services.

Leading ongoing reviews of business processes and developing optimization strategies.

Performing requirements analysis and document and communicate the results of your efforts.

Effectively communicating your insights and plans to cross-functional team members and management.

Translate business requirements to technical development teams

Ensure solutions meet business needs and requirements.

Collaboration with UX/UI designers to build out mockups of customer experience within an application

Perform user acceptance testing.

Stay up to date on the latest process and software enhancements to automate and modernize systems.

Ensures the service delivery models properly reflect the optimization that was targeted through the introduction of new technologies

Works closely with our execution leaders to ensure synergies across all solutions

Participates in evaluation of vendor technologies and roadmaps

Participates in strategic vendor evaluations from a business perspective to build compelling value for customers

Creates and executes communications plans regarding services direction, standards, and roadmaps

Identifies and manages resources required to successfully execute cross-functional initiatives

Participate in Marketing Activation Processes (MAP) to help refine and mature to further accelerate speed to market

Performs other duties as assigned QUALIFICATIONS (Education, Experience, and Certifications)

Bachelor's degree or equivalent experience

10 years experience developing and delivering technology solutions to customers, with the majority of that experience in emerging IT services preferred

Minimum of 5 years of experience in business analysis or a related field

Experience leading large, complex, development projects within a matrixed organization

Experience in organizational change management, ensuring lasting adoption of transformation programs

Experience working with and presenting to senior executives

KNOWLEDGE, SKILLS AND ABILITIES

Ability to build positive cross-functional relationships at all levels

Experience dealing with external and internal customers

Ability to act as the translator between business requirements and technical requirements to provide alignment cross-functionally to achieve a common goal

Possesses excellent communication skills, both written and oral, clearly and persuasively presenting information in positive and negative circumstances

Passion for business and process improvement & continuous learning and development

Possesses ability to motivate individuals and groups by creating a positive work environment, quality training, and mentoring

Displays good judgment, recognizes market trends by collecting, organizing and analyzing data, maintains positive employee and customer relations, and creates an exciting work environment

Possesses independent judgment to make sound, justifiable decisions and take action in solving problems

Comfortably interacts with senior executive team on problem resolution, process improvements, metrics and reporting

WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS

Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level

Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction

Prepare, provide and convey diversified information

Minimal physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that are typically less than 10 lbs. (e.g., papers, books, files and small parts, etc.).

Moderate dexterity regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination)

Moderate regional and national travel required

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.