Outside Sales

Job Description

Job Summary/Objective/Role:

The Outside Sales Engineer will work under direction from our Sales Manager, utilizing existing skills while constantly expanding in ability to service clients’ needs. The Outside Sales Engineer will be involved in all facets of the sales process including prospecting, relationship development, value determination through problem/need identification, quoting and account management. Must be able to discuss commercial and technical issues and develop solutions with engineers, purchasing and executives. All activities will be heavily weighted toward the knowledge of engineering coupled with the ability to develop a relationship with and service existing and new customers.

Essential Functions:

True desire to apply technology to help clients solve manufacturing problems and streamline operations.

Gather details about customers’ needs and then match appropriate solutions.

Quickly evaluate situations and determine overall feasibility for the Company to provide a solution.

Identify successful applications and identify other potential clients who could benefit from similar solutions.

Gather technical information and use resources, both internal and external, to develop work scope(s) and equipment lists to drive towards an overall solution.

Continually gauges customer satisfaction among project stakeholders.

Coordinate closely with internal sales, sakes manager, and vendors.

Prepare and present technical presentations and reports for internal and external consumption.

Build and maintain relationships with people in a variety of professional situations.

Document job-related activities including day-to-day call reports as well as work flow and procedural documents for complete opportunity and client management.

Simultaneously balance multiple opportunities through entire development cycle.

Develop formal proposals.

Assist with functional description development for sales-related tool development including demonstration systems/software, proposal automation tools, and activity tracking modifications to Company’s customer relationship management system.

Ability to evaluate a market, either geographically or vertically, and identify trends and opportunities within those markets for the purposes of penetrating, maintaining, and growing business within.

Travel domestically and internationally for sales-related activities such as sales meetings, trade shows, and training.

Handle sensitive information in a proper manner.

Competencies:

Communication Skills

Problem Solving/Analysis

Execution

Planning & Adaptability

Business and Industry Knowledge

Relationship Building

Generating & Qualifying Leads

Negotiating

Overcoming Resistance/Gaining Commitment

Knowledge, Skills and Abilities

Formal training in or experience with technical equipment and/or software systems in either sales or technical capacity.

Excellent listening and organizational skills, physical and electronic.

Excellent presentation skills, communication and computer skills a must.

Valid driver’s license with no restrictions. No restrictions on possession of US Passport as well.

Ability to work unsupervised.

Ability to take direction from others.

Ability to prepare technical proposals.

Experience with CRM software.

Experience doing technical research:

Experience researching criteria and defining component parts using catalogs.

Experience researching technical information on the internet.

Experience dealing with distributor or vendor sales reps.

Physical Demands:

Must possess ability to work in a standard office setting and use standard office equipment, including a computer, and to visit various client and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard and to operate standard office equipment. This is primarily a sedentary office classification although prolonged standing and walking and the ability to climb ramps, stairs, and ladders may be required when traveling or on client site. May occasionally require the ability to lift, carry, push, and pull materials and objects up to 40 pounds or heavier weights with assistance and/or the use of proper equipment.

Full-time