Lab Client Services Representative - Lorain Hospital

Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit.

This drive, along with our history of faith, is a powerful combination.

It gives us a shared calling to work toward every day.

Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.

Lab Client Services Representative - Lorain Hospital THIS IS A COLLECTIVE BARGAINING UNIT POSITION Shift/Schedule: * Full Time - Scheduled for 40 Weekly Hours (8 Hour Shifts) * Shift Times - Days (Primarily 8am-4:30pm) * Rotating Weekend & Holiday Availability Required Job Summary: The Lab Client Service Representative supports overall laboratory operations by performing the duties of a receptionist, collection of blood and other specimens, and registration in a timely manner to maintain the department efficiently.

Responsibilities will include order entry, result look-up, report generation, and answering internal/external calls in a friendly and helpful manner.

Essential Functions: * Provides excellent customer service skills by greeting patients and the community in a respectful manner * Collects all specimens according to established procedures from patients and ensures that they are properly processed * Identifying patients accurately and matching the patient's identity with the correct service is critical for patient safety * Responsible for data entry and processing of specimen by labeling, centrifuging, splitting, and freezing specimens as requested by test orders * Performs departmental-related clerical duties such as checking inventory, stock supplies, answer phones when needed * Must possess the ability to troubleshoot and resolve problems promptly * Other duties as assigned Education: * High School Degree or GED Experience: * Medical Administrative Assistant experience preferred, but not required Skills & Abilities: * Ability to provide quality, error free work in a fast-pasted environment * Engage with staff and patients in a professional manner Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more * Benefits offerings vary according to employment status All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability.

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