Dispatcher

Job Summary Details: ABM is looking for a dispatcher at Nashville International Airport..

The Dispatcher receives assistance requests from clients and customers, and assigns individuals and teams to respond to those requests.

Our agents assist many passengers & flights per day.

Must have previous dispatching and customer service experience.

Starting pay $17.75.

Benefit Information: ABM offers a comprehensive benefits package.

For information about ABM's benefits, visit ABM Employee Benefits Front Line Team Members (Programa de Beneficios de ABM) Basic Qualifications: * Must be 18 years of age or older * No high school diploma, GED or college degree required.

* Previous dispatcher and customer service experience.

Preferred Qualifications: * One (1) year of prior multi-line reception experience or dispatching experience preferred Responsibilities * Support the performance of the station operations, including planned and unplanned service calls for passengers.

* Provides assistance, information and customer service as requested to arriving, transferring or departing clients.

* Schedules and dispatches employees, crews/teams, equipment, or service vehicles.

to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements.

* Relays work orders, messages, and information to or from crews/teams, supervisors, and field inspectors using telephones, two-way radios, and/or computers.

* Advises personnel about problems such as construction areas, accidents, weather conditions, other hazards, bottlenecks, wait times, etc.

* Recognizes and mitigates a variety of miscellaneous hazards encountered within the department and other work environments i.e.

surroundings, mechanized equipment, and hazardous materials.

* Confers with clients and/or supervising personnel in order to address questions, problems, and requests for service or equipment.

* Monitors personnel and/or equipment locations and utilization in order to coordinate service and schedules to achieve optimal efficiency; ensures timely and efficient movement of resources according to work orders and/or resource schedules.

* Oversees all communications within specifically assigned areas.

* Receives or prepares work orders and work schedules.

* Records and maintains files and records of customer requests, work, or services performed, inventory, and other dispatch information.

* Strictly adheres to all safety and regulatory compliance procedures.

* Coordinates and arranges for necessary repairs in order to restore service and schedules.

* Assist passengers at the ticket counter area as coordinator shifts.

* Maintain adequate equipment at the ticket counter by arrange collecting equipment from various places around the airport.

* Informs the on-duty lead and supervisor of any issues out of the ordinary that may need additional assistance or oversight.

* Miscellaneous duties as assigned.

Tracking: * Monitors daily services and create/update a log sheet or service log.

* Maintains periodic contact with service personnel to ensure completion of assigned duties.

* Informs the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversight.

* Creates reports to monitor activity and operations.

A good job for someone just entering the workforce or returning to the workforce with limited experience and education.

ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply.

Military Occupational Specialty Code: 88N, 92A, LS, YN, 0411, 3531, 2T1X1, 2T2X1