Job Description
AV Service Coordinator $22.00/hour Monday - Friday / 8 to 5 / Contract to hire
What Matters Most
Competitive Pay of $22/hour
Schedule: Monday – Friday from 8 to 5
Location: Houston, Texas 77072
Temporary-to-hire opportunity with career growth and stability
Weekly Pay with direct deposit or pay card
When you work through The Reserves Network, you are eligible to enroll in dental, vision and medical insurance as well as 401K, direct deposit and our referral bonus program
Job Description
To be successful as a Administrative Assistant, you will need to be able to work on tight deadlines, be competent in using Microsoft Office applications such as Word and Excel, and have exceptional verbal, written, and presentation skills. Microsoft Project experience is a plus! You will be supporting our AV Project Managers in organizing our ongoing service projects.
Responsibilities:
Answer incoming calls routed to the AV Department
Gather and document customer concerns and issues
Work closely with the Service Manager to schedule onsite technicians
Process and coordinate RMA's & repairs with vendors or manufactures
Prepare estimates and communicate any incurred costs of service visits to customers
Efficiently communicates with customers on status of service tickets
Qualifications and Requirements:
Exceptional verbal, written, and presentation skills
Ability to work effectively both independently and as part of a team
Resourceful and has ability to prioritize tasks to meet deadlines
Detailed oriented and willingness to ask questions to learn
Dependable and reliable with ability to follow directions
Experience using computers for a variety of tools and tasks
Competency in Microsoft applications including Word, Excel, and Outlook
Your New Organization:
Are you interested in learning more? First, let us tell you more about our client. They have been serving the Texas Triangle area for over 30 years with our advanced technology solutions. They specialize in Audio Visual Solutions, Data Center & Network Technologies, Network Security, IT Support Services, Network Cabling, Phone Systems & Physical Security. They are committed to being the best technological partner and ensuring the highest level of expertise and quality service by employing people like you.
Your Career Partner:
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.
The base salary range for this position is $22/hour., excluding benefits, bonuses, or other compensation. Your final salary will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future salary growth.
Full-time